Summary
Overview
Work History
Education
Skills
Timeline
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Julia Otero

Bethlehem

Summary

Dynamic and dependable professional with a proven track record at Paris Baguette, excelling in cleanliness and effective multi-tasking. Recognized for enhancing customer satisfaction through high-quality sandwich preparation and waste reduction techniques. Adept at task delegation and fostering teamwork, ensuring optimal performance during peak hours.

Overview

5
5
years of professional experience

Work History

Sandwich Maker

Paris Baguette
04.2025 - 06.2025
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.

Shift Supervisor

CVS Pharmacy
06.2022 - 10.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

At Home Caregiver

ADL Senior Care
06.2021 - 04.2022
  • Conducted ongoing assessments of clients'' needs, adjusting care plans as necessary to maintain a high level of personalized support.
  • Assisted clients with daily living activities such as bathing, dressing, toileting, and transferring for improved comfort and independence.
  • Strengthened client-coping abilities through emotional support during challenging life transitions or chronic illness periods.
  • Coordinated respite care for families needing temporary relief from full-time caregiving duties without compromising client wellbeing.
  • Managed medication schedules and administration, ensuring accurate dosages and timely intake for optimal health outcomes.

Cashier

Dollar Tree
08.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Liberty High School
Bethlehem, PA
2018

Skills

  • Cleanliness
  • Effective multi-tasking
  • Safe food handling
  • Cash handling
  • Cash register operation
  • Waste reduction
  • Task delegation
  • Product presentation
  • Cleaning and organization
  • Dependable and honest

Timeline

Sandwich Maker

Paris Baguette
04.2025 - 06.2025

Shift Supervisor

CVS Pharmacy
06.2022 - 10.2024

At Home Caregiver

ADL Senior Care
06.2021 - 04.2022

Cashier

Dollar Tree
08.2020 - 01.2021

Liberty High School

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Julia Otero