JULIA RAFTER
Souderton
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer EMT
Warrington Community Ambulance Corps
11.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Lab Technician
Matrix Science
08.2024 - 12.2024
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Beach Cart Server
Fudgy Wudgy Ice Cream
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Manager
Khor Brothers
05.2020 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Hostess/Cashier
Franconia Heritage
11.2019 - 04.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lifeguard
Souderton Area Community Pool
05.2017 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Swim instructor
Souderton Area Community Pool
06.2017 - 08.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
Education
Bachelor of Science (B.S.) - Biology
Coastal Carolina student
Conway, South Carolina05.2024
EMT
Bucks County EMS Training Institute
Perkasie, PA01-2024
High School -
Lansdale Catholic High School
Lansdale, PA01.2020
Skills
- Customer service
- Flexibility
- Strong work ethic
- Calm Demeanor
- Problem Solving
- Time Management
- Multitasking Abilities
- Basic life support
Activities
- Basketball, 2010-2017
- Soccer, 2006-2020
- Volleyball, 2017-2019
- CYO sports, 2010-2019
- Photography Club at Lansdale Catholic, 2018-2020
- Ignite Club member, Spring 2021-2024
- Coastal Carolina Women's Rugby Player, Fall 2022-Spring 2024
Certification
- CPR/AED Certification
- Hazmat Awareness
- ICS 100
- ICS 700
- Vehicle Stabilization and Patient Acess-EMT
- NREMT
Timeline
Volunteer EMT
Warrington Community Ambulance Corps
11.2024 - Current
Lab Technician
Matrix Science
08.2024 - 12.2024
Beach Cart Server
Fudgy Wudgy Ice Cream
06.2023 - 09.2023
Manager
Khor Brothers
05.2020 - 08.2022
Hostess/Cashier
Franconia Heritage
11.2019 - 04.2020
Swim instructor
Souderton Area Community Pool
06.2017 - 08.2019
Lifeguard
Souderton Area Community Pool
05.2017 - 09.2019
High School -
Lansdale Catholic High School
Bachelor of Science (B.S.) - Biology
Coastal Carolina student
EMT
Bucks County EMS Training Institute
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