Julia Snyder
Northampton
Summary
Dedicated professional with strong customer service and appointment scheduling skills. Experienced in managing multi-line phone systems and maintaining organized workspaces, ensuring seamless operations and client satisfaction.
Overview
2
2
years of professional experience
Work History
Curator
Prose Nails
Macungie
03.2025 - 11.2025
- Provided exceptional customer service to ensure client satisfaction.
- Supported team members in maintaining a clean and organized workspace.
- Greeted visitors and clients, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and maintained calendars for office personnel.
- Organized and maintained office files, ensuring easy access to documents.
Service Desk Representative
Weis Markets Inc
Whitehall
11.2023 - 03.2025
- Managed incoming calls and routed them to relevant departments.
- Handled mail distribution, ensuring timely delivery to recipients.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Bachelor of Science - Health Sciences
Moravian University
Bethlehem, PA04-2027
Associate of Science - Health Sciences
Northampton Community College
Bethlehem, PA04-2025
Skills
- Appointment scheduling
- Team collaboration
- Customer service
- Data entry
- Effective communication
- Problem resolution
- Phone etiquette
- Calm demeanor
References
References available upon request.
Timeline
Curator
Prose Nails
03.2025 - 11.2025
Service Desk Representative
Weis Markets Inc
11.2023 - 03.2025
Bachelor of Science - Health Sciences
Moravian University
Associate of Science - Health Sciences
Northampton Community College