Julia Westerman
Levittown
Summary
Friendly professional with a strong understanding of the hospitality and food and beverage industries. Known for exceptional customer service and strong interpersonal skills, consistently delivering memorable experiences and driving sales through effective upselling. Dedicated to maintaining high customer satisfaction through genuine hospitality and a solid work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager/Server
Ariana's
Levittown
06.2019 - Current
- Provided exceptional customer service to a high volume of daily customers, fostering repeat business and loyalty.
- Upsold menu items to enhance customer satisfaction and increase sales.
- Managed multiple tables, ensuring timely food and drink delivery to improve the overall customer experience.
- Handled cash transactions accurately, processing payments efficiently to maintain operational flow.
- Maintained cleanliness and organization of the dining area throughout shifts.
Cashier
Wegman's
West Chester
08.2024 - 08.2025
- Delivered exceptional customer service, resolving issues with knowledgeable and friendly support.
- Engaged customers through effective interpersonal skills, promoting a welcoming atmosphere.
- Prioritized and organized tasks to meet service goals and enhance the customer experience.
Education
Associate of Science - Health Sciences
Bucks County Community College
Newtown, PA04-2026
Skills
Certification
RAMP Certificate
Timeline
Cashier
Wegman's
08.2024 - 08.2025
Manager/Server
Ariana's
06.2019 - Current
Associate of Science - Health Sciences
Bucks County Community College