Individual with experience in education. Skilled in fostering teamwork and adaptability while managing time effectively. Committed to enhancing student engagement and guest satisfaction using strong communication skills and planning. Dedicated crew member with a strong focus on customer service and teamwork. Known for effectively managing time and enhancing guest experiences through collaboration and communication. Dedicated professional with strong customer service and communication skills. Known for enhancing guest experiences and fostering team collaboration. Ready to leverage expertise in creating engaging environments and maintaining high workplace efficiency. Dedicated crew member with a strong focus on customer satisfaction, effective communication, and team collaboration. Committed to enhancing guest experiences and ensuring operational efficiency.
Overview
25
25
years of professional experience
Work History
Crew Member
Appalachian Mountain Club Mohican Outdoor Center
Blairstown
06.2022 - Current
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Drove team success by quickly completing assigned tasks.
Collaborated with team members to ensure efficient service and enhance guest satisfaction.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Organized and restocked supplies to support operations and team productivity.
Maintained high efficiency by prioritizing tasks and managing time effectively during peak service hours.
Delivered trail advice to guests, enhancing their outdoor experience and ensuring safety.
Assisted guests with outdoor activities and equipment rentals.
Maintained cleanliness and organization of the facility and grounds.
Provided exceptional customer service to enhance guest experiences.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Maintained an organized work area to ensure efficient operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Middle School Physical Education Teacher
Flemington Raritan School District
Flemington
09.2000 - Current
Devised lesson plans aligned with curriculum and met varying student needs.
Determined lesson objectives and clearly communicated to students.
Created engaging lesson plans that incorporated diverse teaching strategies to enhance student participation and understanding.
Taught students about concepts regarding fitness, health and well-being.
Facilitated activities that developed students' physical, emotional, and social growth.
Implemented innovative fitness programs that engaged students and promoted lifelong healthy habits.
Assessed student progress with course material through routine quizzes, final examinations, and standardized assessments.
Provided constructive feedback to students to enhance understanding and encourage improvement in physical education skills.
Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
Encouraged collaboration among students through team-building exercises and group sports activities.
Implemented safety protocols to ensure student well-being during activities.
Fostered a positive, inclusive environment to promote teamwork and sportsmanship.
Communicated regularly with parents about student performance and engagement.
Provided instruction on nutrition and healthy lifestyle habits.
Education
Bachelor of Arts - Secondary Physical Education And Outdoor Education
University College of St Mark And St John
Plymouth, England
05-1996
Skills
Customer service
Team collaboration
Cash handling
Food preparation
Customer relationship management
Time management
Effective communication
Adaptability to change
Lesson planning
Student engagement
Team building
Workplace efficiency
Diversity awareness
Valid Driver's license
Visual communication
Health code compliance
Housekeeping
Order management
Integrity and honesty
Point-of-sale system
Customer engagement
Salesmanship
Interactive communication skills
Self-discipline
Leadership qualities
Team contributions
Flexible schedule
Teamwork and collaboration
Workplace safety
Clear communication
Timeline
Crew Member
Appalachian Mountain Club Mohican Outdoor Center
06.2022 - Current
Middle School Physical Education Teacher
Flemington Raritan School District
09.2000 - Current
Bachelor of Arts - Secondary Physical Education And Outdoor Education