Julie Kenee

-Use Epic to schedule appointments

• -Accurately enter and verify patient's demographics and insurance
• -Respond to faxes and portal messages, in a timely manner
• -Pre register upcoming appointments
• -Assist patients with language barriers, with the aide of Voyce
• -Process mail

• Adhered to scheduled routes for timely drop-offs and pick-ups
• Maintained PA driver's license to enable legal operation of school buses for student transport, field trips, and other purposes
• Maintained safe and friendly environment
• Worked closely with parents and school officials to ensure safety at all times

-Accurately verify patient's insurance and demographics in order to schedule them for surgery

• Book all surgeries in the scheduling book, abiding by doctors' block time
• Work closely with internal specialties and other departments to get patients scheduled in a timely manner
• Assist operating room personnel with various tasks
• Communicate clearly and effectively via teams, phone and often face to face

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Process faxes, refill requests and other incoming paperwork , routing to the appropriate department