Julie Laskoski
Greensburg
Overview
2
2
years of professional experience
Work History
Hostess
Longhorn Steakhouse
06.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
Applebee's Grill + Bar
09.2021 - 05.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Accommodated special seating requests for guests to enhance satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Arts - Communications Design
Westmoreland
Youngwood, PA12.2023
Greensburg-Salem High School
Greensburg, PA06.2020
Skills
- On the yearbook staff in all four years of high school
- Worked on multiple Adobe software's in college classes
- Photography
- Drawing
- Painting
Additional Information
- Has cerebral palsy but still can do
Dancer for 15 years
- Tap
- Ballet
- Jazz
- Dance team in high school marching band
Timeline
Hostess
Longhorn Steakhouse
06.2022 - Current
Hostess
Applebee's Grill + Bar
09.2021 - 05.2022
Associate of Arts - Communications Design
Westmoreland
Greensburg-Salem High School