Julie Swartz
York
Summary
Seasoned Delivery Van Driver with background in logistics and distribution. Specialize in route planning and efficient cargo handling, ensuring timely deliveries. Strong focus on customer service and maintaining high safety standards throughout all operations. Previous roles demonstrated ability to adapt to new technology for inventory management and delivery scheduling, significantly improving operational efficiency.
Overview
27
27
years of professional experience
Work History
Delivery Van Driver
Hanna Cleaners
York
07.2012 - 05.2015
- Organized and loaded packages for optimal transport within the van.
- Assisted in loading orders onto the van by stacking them properly according to company policy.
- Collaborated with cleaning staff to ensure timely order fulfillment.
- Maintained accurate delivery logs for record-keeping and accountability.
- Provided excellent customer service during interactions at delivery points.
- Communicated professionally with customers upon delivery and provided excellent customer service.
- Utilized GPS navigation system when necessary to locate addresses quickly and efficiently.
- Followed designated routes and complied with traffic laws while driving the van safely.
- Answered customer inquiries about product availability, prices, order status, courteously and promptly.
- Adhered to all company policies regarding security measures for package deliveries.
- Ensured that cargo was secure before leaving on a route by using appropriate straps or tie-downs.
- Delivered packages to customer locations in a timely manner while following all safety regulations.
- Provided assistance with unloading items from the van if needed at customer's request.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Transported and safely delivered items to prevent damage or loss.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Delivered garments to customers promptly and efficiently.
Food Service Worker
Heavenly Ham
York
01.2005 - 07.2006
- Prepared a variety of sandwiches and salads for customer orders.
- Maintained cleanliness and organization in food preparation areas.
- Assisted customers with menu selections and order customization.
- Managed inventory by restocking supplies and tracking usage levels.
- Collaborated with team members to ensure timely food service delivery.
- Followed health and safety regulations during food preparation processes.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Received food orders from individuals and explained offerings.
- Organized take-out orders for customers who requested them.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Properly stored all leftover food items after each shift.
- Assembled and served meals according to specific guest requirements.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prepared workstations with ingredients and tools to increase efficiency.
- Rotated inventory to reduce waste and optimize freshness.
Teacher's Assistant
Kids Country School
York
06.1988 - 06.1993
- Assisted teachers in preparing instructional materials for classroom activities.
- Supported students with special needs during lessons and daily tasks.
- Supervised children during playtime, ensuring safety and engagement.
- Organized classroom resources and maintained a tidy learning environment.
- Communicated effectively with parents regarding student progress and behavior.
- Collaborated with educators to develop individualized education plans for students.
- Facilitated group activities to promote teamwork and social skills among students.
- Implemented classroom management strategies to enhance student focus and participation.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Organized student performance and enrichment activities to facilitate learning.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
- Laminated teaching materials to increase durability under repeated use.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Facilitated small group learning activities to reinforce lesson objectives.
Education
Susquehannock High School
Glen Rock, PASome College (No Degree) - Early Childhood Education
York College of Pennsylvania
York, PASkills
- Vehicle operation
- Student transportation
- Safety compliance
- Customer service
- Time management
- Problem solving
- Effective communication
- Adaptability to changes
- Patience in interactions
References
References available upon request.
Timeline
Delivery Van Driver
Hanna Cleaners
07.2012 - 05.2015
Food Service Worker
Heavenly Ham
01.2005 - 07.2006
Teacher's Assistant
Kids Country School
06.1988 - 06.1993
Susquehannock High School
Some College (No Degree) - Early Childhood Education
York College of Pennsylvania