Julio Avila
Philadelphia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert (Seasonal)
Target
11.2024 - 01.2025
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Picked and packed order items.
Customer Service
IKEA
04.2023 - 07.2024
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Cross-trained and backed up other customer service managers.
- Responded proactively and positively to rapid change.
Jumper (Seasonal)
FedEx
10.2022 - 12.2022
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Cashier
Family Dollar
02.2019 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Team Member
Little Caesars Pizza
03.2018 - 01.2019
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Thomas Alva Edison High School
06.2016
Skills
- Customer Service
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Bilingual
- Packing expertise
- Order picking
Timeline
Fulfillment Expert (Seasonal)
Target
11.2024 - 01.2025
Customer Service
IKEA
04.2023 - 07.2024
Jumper (Seasonal)
FedEx
10.2022 - 12.2022
Cashier
Family Dollar
02.2019 - 12.2021
Team Member
Little Caesars Pizza
03.2018 - 01.2019
High School Diploma -
Thomas Alva Edison High School
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