Julius Echevarria
Reading
Summary
Dynamic sales professional with a proven track record at Penske, excelling in customer relationship building and conflict resolution. Skilled in cold calling and objection handling, I consistently drive loyalty and repeat business through empathetic service. Recognized for achieving top sales numbers and fostering strong client connections. Sales professional with experience in driving customer satisfaction and revenue growth. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in customer relationship management, problem-solving, and effective communication. Known for meeting and exceeding targets in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales and Service Representative
Penske
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Sales Specialist
Lowe's
04.2022 - 08.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
3rd Shift Stocker
Walmart
09.2021 - 04.2022
- Enabled smooth shift transitions through clear communication with incoming team members regarding task progress and outstanding responsibilities at shift end.
- Minimized stock discrepancies through diligent adherence to store organization guidelines and proper labeling practices.
- Maintained a positive and professional attitude while working in a fast-paced, overnight environment, ensuring efficient completion of stocking responsibilities.
- Collaborated with fellow team members to complete assigned tasks quickly and effectively during overnight shifts.
Education
Diploma
Reading High School
Reading06-2019
Skills
- Goal oriented
- Cold calling
- Customer service
- Customer relationship building
- Relationship building
- Objection handling
Timeline
Sales and Service Representative
Penske
08.2024 - Current
Sales Specialist
Lowe's
04.2022 - 08.2024
3rd Shift Stocker
Walmart
09.2021 - 04.2022
Diploma
Reading High School
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