Julius Heiland
Wrightsville
Summary
Adept at driving sales and enhancing customer experiences, I leveraged my equipment maintenance expertise and exceptional customer service skills at Lowes Home Improvement. My collaborative efforts led to successful gardening workshops, demonstrating a blend of sales acumen and teamwork. My approach consistently ensures operational excellence and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
York
05.2021 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
- Answered telephone calls to provide information to customers about products in lawn and garden department.
- Collaborated with other staff members to coordinate special events such as gardening workshops or demonstrations.
Drive-Thru Cashier
Dairy Queen
Columbia
07.2019 - 07.2020
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained cleanliness of work area throughout shift.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Bachelor - Technology Education
Millersville University of Pennsylvania
Millersville, PA05-2027
Skills
- Equipment maintenance
- Customer service
- Project management
- Sales expertise
- Teamwork and collaboration
- Calm demeanor
- Listening skills
- Verbal/written communication
- Problem-solving
- Teaching and demonstrating
Affiliations
- Volunteer Assistant Varsity Coach
Accomplishments
- Multiple cashier of the month awards
- Multiple recognitions for helping outside department
- Dean's List of a 3.5 GPA in Fall 2023
References
References available upon request.
Timeline
Sales Associate
Lowes Home Improvment
05.2021 - Current
Drive-Thru Cashier
Dairy Queen
07.2019 - 07.2020
Bachelor - Technology Education
Millersville University of Pennsylvania
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