Juno Seidel
State College
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Buca Di Beppo
Wyomissing
08.2022 - 07.2024
- Communicated with servers about new tables, changes in food availability and customer comments.
- Assigned patrons to suitable tables according to server rotation.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Built positive relationships with other front-of-house and kitchen staff.
- Balanced cash register at end of shift according to established procedures.
Cashier
Giant Food Stores
Sinking Spring
06.2021 - 09.2022
- Ensured compliance with all safety regulations within the store environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Forensic Psychology
Penn State University
State College05-2027
High School Diploma -
Conrad Weiser
Robesonia, PA06-2023
Skills
- Critical thinking
- Strong multitasking
- Interpersonal communication
- Hospitality management
- Organizational skills
- Adolescent psychology knowledge
- Abnormal psychology concepts
- Behavioral assessment
Affiliations
- volunteered at the Reading Opportunity House Shelter
- participated in Student Council during High School
- job-shadowed a registered nurse at Reading Hospital
- organized an Art Exhibition in High School
Accomplishments
- lead Hostess in previous job, demonstrating strong leadership and organizational skills
Timeline
Restaurant Hostess
Buca Di Beppo
08.2022 - 07.2024
Cashier
Giant Food Stores
06.2021 - 09.2022
Bachelor of Science - Forensic Psychology
Penn State University
High School Diploma -
Conrad Weiser
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