Justin Bracero
Northampton
Summary
Dynamic Public Safety Officer with extensive experience at Lehigh Valley Health Network, skilled in incident reporting and emergency response. Proven ability to enhance safety protocols and effectively manage high-pressure situations. Recognized for strong communication and conflict resolution skills, ensuring guest safety and compliance in diverse environments.
Developed skills in high-stakes public safety environment, including crisis management and conflict resolution. Seeking to transition into new field, applying strong communication and problem-solving abilities. Committed to maintaining safety and security while adapting to new challenges.
Public safety professional with extensive experience ensuring community safety and security. Skilled in emergency response, conflict resolution, and risk assessment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and effective in maintaining public order and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Lehigh Valley Health Network
06.2025 - 11.2025
- Assisted in drafting incident reports, documenting events accurately for review by management.
- Engaged with guests to promote awareness of safety protocols and emergency procedures.
- Participated in regular drills and simulations to enhance preparedness for various emergency scenarios.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
911 Telecommunicator
Northampton County
11.2024 - 04.2025
- Operated multiple communication systems to efficiently dispatch emergency services.
- Managed high-volume calls while ensuring accurate information relay to responders.
- Collaborated with law enforcement and emergency personnel to coordinate effective responses.
- Monitored radio communications, providing real-time updates for field units during incidents.
- Guided callers through medical emergencies using pre-arrival instructions, stabilizing patients until help arrived on scene.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Public Safety Officer
Blue Mountain Resort
12.2023 - 10.2024
- Monitored resort premises to ensure guest safety and compliance with regulations.
- Responded promptly to emergency situations, providing first aid and coordinating evacuation procedures.
- Conducted routine safety inspections of facilities and equipment to identify hazards and implement corrective actions.
- Collaborated with team members to develop and execute safety training programs for new staff.
- Maintained clear communication with local law enforcement and emergency services during incidents or emergencies.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
Patrol Officer
Dorney Park
04.2023 - 05.2024
- Monitored park premises to ensure guest safety and compliance with regulations.
- Responded promptly to incidents, providing assistance and maintaining order during emergencies.
- Collaborated with park staff to identify potential hazards and improve safety protocols.
- Conducted routine patrols of designated areas, observing for suspicious activity or policy violations.
- Assisted in crowd management during peak times, ensuring smooth operations and guest satisfaction.
- Prepared detailed incident reports documenting occurrences and resolutions for management review.
Education
High School Diploma -
Northampton Area High School
Northampton, PA06-2023
Skills
- Incident reporting
- Emergency response
- Safety inspections
- Surveillance monitoring
- Communication systems
- Call management
- Team collaboration
- First aid certification
- Conflict resolution
- Risk assessment
- Evacuation procedures
- Hazard identification
- Crowd management
- Documentation accuracy
- Protocol adherence
- Radio communications
- Traffic control
- Problem-solving
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
Certification
- Certified - ACT 235 (With Firearms)
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator
- EVOC - Emergency Vehicle Operators Course
- Hazmat Awareness
- TIMS - Traffic Incident Management System
- NIMS ICS - 100, 200, 700, 800
Timeline
Public Safety Officer
Lehigh Valley Health Network
06.2025 - 11.2025
911 Telecommunicator
Northampton County
11.2024 - 04.2025
Public Safety Officer
Blue Mountain Resort
12.2023 - 10.2024
Patrol Officer
Dorney Park
04.2023 - 05.2024
High School Diploma -
Northampton Area High School