Justin Burns
Pittsburgh
Summary
Adaptable professional with a diverse background in retail and technology. Demonstrates strong safety oversight and analytical skills, enhancing team performance and operational efficiency. Proven ability to implement effective solutions in dynamic environments.
Overview
7
7
years of professional experience
Work History
Store Associate
Ace Hardware
Pittsburgh
05.2023 - 03.2025
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Placed special orders or called other stores to find desired items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Conducted price checks and updated pricing information as needed.
- Addressed customer questions and concerns regarding products and services.
- Assisted customers with product selection based on their needs and preferences.
- Adhered to safety regulations when handling hazardous materials.
Cell Phone Tower Technician
Hot Hands
Pittsburgh
07.2021 - 04.2023
- Installed and maintained communication equipment on cell towers.
- Collaborated with team members to troubleshoot technical issues on-site.
- Followed safety protocols to minimize risks during tower operations.
- Performed routine cleaning tasks such as dusting off shelves and sweeping floors at the tower site location.
- Monitored remote sites via SCADA systems for alarm indications such as temperature variations or low battery voltages.
- Analyzed system performance data to identify trends or anomalies that require attention.
- Evaluated current network architecture for potential upgrades or improvements.
- Conducted tests to ensure signal transmission quality.
- Assisted in troubleshooting of hardware and software issues at the tower site.
- Maintained records of all repairs, replacements, and preventive maintenance activities.
- Provided technical support to field technicians during installations or repairs.
Delivery Driver
Point Spring
Newville
09.2020 - 06.2021
- Operated delivery vehicle to transport goods efficiently and safely.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Lifeguard
City of Pittsburgh
Pittsburgh
06.2018 - 06.2019
- Monitored pool activities to ensure guest safety and enforce adherence to rules.
- Conducted routine safety inspections of equipment and pool facilities.
- Provided first aid and emergency response during incidents and injuries.
- Instructed patrons on swimming techniques and essential safety measures.
- Enforced facility policies to maintain a secure environment for all visitors.
Education
High School Diploma -
Carrick High School
Pittsburgh, PA06-2020
Skills
- Team leadership
- Loss prevention
- Mathematical proficiency
- Safety management
- Schedule flexibility
- Shipment processing
- Attention to detail
Timeline
Store Associate
Ace Hardware
05.2023 - 03.2025
Cell Phone Tower Technician
Hot Hands
07.2021 - 04.2023
Delivery Driver
Point Spring
09.2020 - 06.2021
Lifeguard
City of Pittsburgh
06.2018 - 06.2019
High School Diploma -
Carrick High School