Experienced financial professional with more than 6 years in competitive and fast paced environments. Well rounded and well versed in various industries including finance, sales, manufacturing, technology, oil & gas, and machine operating.
Overview
10
10
years of professional experience
Work History
Operational Excellence Coordinator
Phoenix Sintered Metals
Galeton, PA
05.2024 - Current
Coordinated project timelines and resources to ensure timely completion of production goals.
Facilitated communication between departments to streamline operations and enhance collaboration.
Implemented process improvements that increased workflow efficiency and reduced bottlenecks.
Developed training materials for new employees, enhancing onboarding experience and knowledge retention.
Analyzed production data to identify trends, informing strategic decisions for process enhancements.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Senior Banker
Rocket Mortgage
02.2019 - 12.2022
Assisted potential and existing homeowner's in the application and approval process of obtaining a new mortgage.
Advocating on a client's behalf after listening to and understanding their desired outcome. Efficiently spending time with clients via phone calls, emails, and texts were crucial to meeting the needs of the client as well as the needs of the company when it came to underwriting and safeguarding interests.
Working successfully while remote within a virtual team setting. Staying engaged with daily, weekly, and monthly goals both on a team and company level.
Completing on-going and advanced education to ensure continuity and stability in an ever changing industry.
Overcoming complicated or multi-layered financial requests from one or more clients within the same transaction to find solutions that worked for all parties involved.
Contact: Michael Valenti - (586) 531-1377
Loan Officer
Ditech Financial LLC
Fort Washington, PA
04.2016 - 02.2019
This position had the same responsibilities as my position at Rocket Mortgage.
Contact: Steve McElroy - (267) 884-4768
Education
High School Diploma -
Alfred-Almond Central School
Almond
Skills
Strong verbal and written communication skills
Solution Driven
Attentive to detail
Team Oriented
Relationship building
Discretion and confidentiality
Accomplishments
5 Star - Client Rating (2 years running) (2020-05 - 2022-12)
Per client feedback that was given both at the midway point and at the conclusion of our business together, my clients voluntarily and consistently gave me the highest rating showing how pleased they were with my work.