Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Marcangelo

Long Pond

Summary

Dynamic professional with a proven track record at Kalahari Resorts Poconos, excelling in quality control and compliance training. Recognized for enhancing safety standards through meticulous inspections and fostering team building. Adept at inspection reporting and mentoring, driving operational efficiency while ensuring adherence to industry regulations.

Overview

8
8
years of professional experience

Work History

Self Inspector

Kalahari Resorts Poconos
02.2024 - Current
  • Prepared reports detailing findings of inspections.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Enhanced company safety standards by conducting thorough inspections.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Coordinated with project managers to schedule inspections at critical phases, ensuring timely completion without delays.

Supervisor

K&N Cleaning Services
01.2020 - 02.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Store Manager

Dollar General Store
06.2019 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Loader and Unloader

Walmart Supercenter
04.2017 - 04.2020
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.

Education

GED -

Green Run
Virginia Beach, VA

Skills

  • Quality control
  • Visual inspections
  • Inspection reporting
  • Training and mentoring
  • Team building
  • Compliance training

Timeline

Self Inspector

Kalahari Resorts Poconos
02.2024 - Current

Supervisor

K&N Cleaning Services
01.2020 - 02.2023

Store Manager

Dollar General Store
06.2019 - 05.2022

Loader and Unloader

Walmart Supercenter
04.2017 - 04.2020

GED -

Green Run

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Justin Marcangelo