Justin Moran
Newtown Square
Summary
Proven leader with extensive experience in the food retail sector, notably at Whole Foods Market, where I enhanced productivity and customer satisfaction through effective team management and operational improvements. Skilled in meat processing and adept at fostering positive relationships, I significantly contribute to service excellence and operational efficiency.
Overview
17
17
years of professional experience
Work History
Meat Department ATL
Whole Food Market
Newtown Square
07.2024 - Current
- Communicated effectively with management regarding any issues related to personnel or operations.
- Monitored workflow and identified areas for improvement in order to maximize productivity levels.
- Implemented changes based on feedback from senior management or customers.
- Ensured that all team members were aware of their responsibilities and deadlines for completion of tasks.
- Determined consumer needs to provide products and services appealing to larger market.
- Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
- Ordering Primal, Pre Orders and DVO
Overnight Stocker
Whole Foods Market Inc
Newtown Square
11.2020 - Current
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Followed instructions to properly arrange merchandise items.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assessed floor displays to restock merchandise.
Order Writer
Whole Food Market
Newtown Square
01.2022 - 06.2024
- Assessed supply levels, placed new orders and replenished items.
- Delivered fast, friendly and knowledgeable service
- Consulted with customers regarding needs and addressed concerns.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Restaurant Manager
Minella’s Diner
Wayne
12.2007 - 11.2020
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Directed staff in daily work assignments to maximize productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Education
CDATL Graduate -
Whole Foods Market
Newtown Square, PA06.2023
Skills
- Customer Service
- Sales Transactions
- Product and Service Knowledge
- Communicating With Clients
- Order Preparation
- Multitasking and Prioritization
- POS Systems and Ordering Platforms
- Stock rotation
- Product display
- Meat packaging
- Meat processing
- Cross-contamination prevention
Education and Training
other
Timeline
Meat Department ATL
Whole Food Market
07.2024 - Current
Order Writer
Whole Food Market
01.2022 - 06.2024
Overnight Stocker
Whole Foods Market Inc
11.2020 - Current
Restaurant Manager
Minella’s Diner
12.2007 - 11.2020
CDATL Graduate -
Whole Foods Market
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