JUSTIN PHILIPBAR
Scranton
Summary
Experienced with fraud detection and prevention techniques to safeguard financial assets. Utilizes data analysis and investigative skills to identify patterns and prevent fraudulent activities. Strong understanding of risk management and regulatory compliance.
Overview
7
7
years of professional experience
Work History
Fraud Analyst
Bank of America
2024.03 - Current
- Provided OJT coaching to new-hire/upskill classes.
- Facilitated weekly meetings, enhancing team performance through clear presentation of policies and procedures.
- Provided department support regarding procedures and policies.
- Utilized computer systems for tracking, information gathering and troubleshooting.
- Analyzed transaction patterns to identify potential fraudulent activities and mitigate risks.
- Collaborated with cross-functional teams to develop fraud detection strategies enhancing overall security measures.
- Conducted thorough investigations into suspicious transactions, ensuring compliance with regulatory standards.
- Developed training materials for team members on fraud detection techniques and best practices.
- Led initiatives to optimize existing fraud monitoring systems, resulting in increased detection rates.
Business Development Assistant
RJ Burne Cadillac
2019.04 - 2025.01
- Conducted market analysis to identify trends and opportunities for growth.
- Manage bulk emails for sales and promotions.
- Learn and take advantage of all features within the dealership's website and client database.
- Assisted in tracking new and used car inventory (features, make/
- Coordinated business development strategies to enhance client engagement and retention.
- Conducted market research to identify new opportunities and trends in automotive sales.
- Supported lead generation efforts through targeted outreach and follow-up communications.
- Managed customer relationship management (CRM) software to track interactions and sales progress.
Walmart/Spark Delivery Driver
Walmart Spark
2023.03 - 2024.01
- I shopped for and delivered groceries for people who placed delivery orders on Walmart.
- Worked with customers to assure proper substitutions and item needs were met.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled merchandise in accordance with product handling standards.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Autobody Repair Technician
Sar's Body Shop
2022.01 - 2023.03
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Reassembled and replaced parts to complete body repairs.
- Replaced glass, headlights, and other lighting and electrical components.
- Inspected vehicles to identify and document repair needs.
- Utilized collision repair hammers, welders, and grinders to address bodywork needs.
Skills
- Excellent multitasking skills
- Organizational Skills
- File Management Software
- Computer System Diagnostics Software
- Data Management
- Resolve technical problems
- Microsoft Windows and Office
- Hardware and software repair
- Friendly and patient
- Clear communication
- Problem-solving skills
- Conflict resolution
- Resolving customer issues
Timeline
Fraud Analyst
Bank of America
2024.03 - Current
Walmart/Spark Delivery Driver
Walmart Spark
2023.03 - 2024.01
Autobody Repair Technician
Sar's Body Shop
2022.01 - 2023.03
Business Development Assistant
RJ Burne Cadillac
2019.04 - 2025.01