Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Pokorny

Pittsburgh

Summary

Dynamic food service leader with experience in banquet management. Proficient at multitasking with a strong commitment to service excellence

Demonstrated expertise in managing operations in fast-paced environments

Overview

20
20
years of professional experience
1
1
Certification

Work History

Banquet server

Compass group at David L. Lawrence convention center
02.2026 - Current
  • Deliver exceptional food and beverage service during large-scale events and smaller corporate functions
  • Manage buffets by making sure food is stocked while simultaneously clearing tables

Ass.Operations Manager

SSA Group, LLC at Pittsburgh Zoo
Pittsburgh, PA
03.2025 - 07.2025
  • Led a team of up to 20 workers, fostering a collaborative and productive environment
  • Managed vendor relationships and negotiated terms to support operational goals
  • Optimized workflows and layouts to improve efficiency and reduce errors
  • Coordinated logistics and ensured timely fulfillment of operational needs

Banquet Captain

Priory
Pittsburgh, PA
01.2022 - 12.2024
  • Managed multiple priorities and tasks under pressure while maintaining accuracy and attention to detail
  • Resolved guest concerns promptly and professionally to uphold service standards
  • Trained and supervised new banquet staff to ensure consistent service quality

Event Manager

Bistro to Go
Pittsburgh, PA
01.2022 - 01.2023
  • Planned and executed a variety of events, ensuring high standards of service and client satisfaction
  • Led teams of up to 10 staff, providing direction and support throughout event planning and execution
  • Supervised on-site operations to ensure seamless coordination among all guest
  • Served as primary contact for clients, addressing inquiries and resolving issues

Asbestos Supervisor

Laborer's Union
Pittsburgh, PA
05.2007 - 01.2018
  • Inspected work progress and equipment to ensure safety and compliance with specifications
  • Coordinated work activities with other project teams to achieve project goals
  • Operated heavy equipment and supervised safe usage on site
  • Assigned tasks to employees based on job requirements and team strengths
  • Analyzed and resolved worker or production problems, recommending process improvements

Server/houseman

DIAMOND RUN GOLF CLUB
Pittsburgh, PA
01.2006 - 01.2008
  • Implemented upselling techniques to enhance guest experience and increase sales
  • Delivered exceptional service to VIP guests with personalized recommendations
  • Maintained up-to-date knowledge of promotions and menu changes for effective communication

Education

High School Diploma -

North Hills
Pittsburgh, PA

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service

Certification

  • Ramp certification
  • ServSafe Food Handler

Timeline

Banquet server

Compass group at David L. Lawrence convention center
02.2026 - Current

Ass.Operations Manager

SSA Group, LLC at Pittsburgh Zoo
03.2025 - 07.2025

Banquet Captain

Priory
01.2022 - 12.2024

Event Manager

Bistro to Go
01.2022 - 01.2023

Asbestos Supervisor

Laborer's Union
05.2007 - 01.2018

Server/houseman

DIAMOND RUN GOLF CLUB
01.2006 - 01.2008

High School Diploma -

North Hills
Justin Pokorny