Justin Rajkowski
Pittsburgh
Summary
Detail-oriented professional with extensive experience in machinery operation and maintenance. Committed to workplace safety and quality control, consistently minimizing downtime and enhancing production efficiency through effective teamwork and communication.
Overview
23
23
years of professional experience
Work History
Machine Operator
Turner’s Dairy Farms
Penn Hills, PA
01.2009 - Current
- Operated machinery for production of dairy products, ensuring adherence to safety standards.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Trained new operators on machine functions and safety protocols, fostering a collaborative environment.
- Implemented process improvements that enhanced efficiency and reduced waste during production runs.
- Collaborated with quality assurance teams to ensure product consistency and compliance with regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Quickly shut down equipment in emergency situations following protocols.
- Enhanced operational efficiency, organizing workstations for maximum productivity.
Front End Manager/Head Cashier
Community Supermarket
Fox Chapel, PA
01.2003 - 01.2010
- Led team in implementing efficient inventory management processes.
- Developed training programs to enhance staff performance and customer service skills.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Analyzed sales data to identify trends and optimize product placement on shelves.
- Mentored junior staff, fostering a culture of teamwork and continuous improvement.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
- Evaluated employee performance and made recommendations for improvements.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
- Set high-performance expectations for employees during daily huddles, emphasizing the importance of teamwork towards achieving shared goals.
- Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
- Collaborated with other department managers to develop cross-functional initiatives, fostering a cohesive store environment.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Created, prepared, and delivered reports to various departments.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Reviewed financial reports and trend forecasts.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Oversaw daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored cashiers on register procedures and customer service excellence.
- Monitored cash flow and managed balancing of registers to prevent discrepancies.
- Resolved customer issues promptly, enhancing overall customer satisfaction and loyalty.
- Collaborated with management to develop effective promotional strategies at checkout areas.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Led cashiers and associates in providing thoughtful customer service.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
Education
No Degree - Business
Community College of Allegheny County
Pittsburgh, PA05.2007
High School Diploma -
Fox Chapel High School
Pittsburgh, PA06.2005
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Problem-solving
- Workplace safety
- Teamwork and collaboration
- Machinery operations
- Computer skills
- Assembly and production
- Equipment operation
- Power and hand tools
- Safety compliance
- Heavy lifting
- Forklift and pallet jack operation
- Quality control
- Manufacturing experience
- Machinery cleaning
- Basic math
- Quality assurance
- Forklift operation
- Production monitoring
- Manufacturing
- Start up procedures
- Manual machining
- Assembly procedures
- Equipment monitoring
- Production equipment experience
- Equipment inspection
- Precision measurement
- Equipment calibration
- Time management
- Multitasking Abilities
- Multitasking and organization
- Health and safety regulations
- Peer training
- Documentation and reporting
Timeline
Machine Operator
Turner’s Dairy Farms
01.2009 - Current
Front End Manager/Head Cashier
Community Supermarket
01.2003 - 01.2010
No Degree - Business
Community College of Allegheny County
High School Diploma -
Fox Chapel High School