Justin Schaeffer
Hereford
Summary
Hardworking and organized professional with extensive food and customer service knowledge. Successful at managing time efficiently to best optimize operations. Excel as a group leader and trainer of new employees in any environment. Willing and excited to learn new skills and techniques to further my career.
Overview
19
19
years of professional experience
Work History
Server
Paxos Restaurant Group, LLC.
Center Valley
12.2016 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed payments efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on restaurant policies and procedures.
- Handled guest inquiries and resolved issues promptly for satisfaction.
Delivery Driver
Boars Head Provisions
Fogelsville
04.2016 - 12.2025
- Delivered products to customers using safe driving practices.
- Inspected vehicles for safety and maintenance before each route.
- Communicated with dispatch to confirm delivery schedules and routes.
- Managed inventory by verifying product counts during deliveries.
- Navigated routes with relevant map programs and GPS systems.
Server/Head Bartender
Youell's Oyster House
Allentown
03.2013 - 04.2016
- Assisted in training new servers on menu items and service protocols.
- Managed cash register, processed payments, and balanced cash drawer at shift end.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server Manager
Yianni's Taverna
Bethlehem
06.2009 - 12.2013
- Supervised server team to ensure excellent customer service at Yianni's Taverna.
- Trained new servers on menu items and service standards of Yianni's Taverna.
- Conducted regular performance evaluations for servers to improve team effectiveness.
- Implemented safety and sanitation procedures in compliance with health regulations.
- Collected cash sales from employees to properly tip each server after shift.
Decorative Concrete
Endless Concrete Design
Zionsville
05.2007 - 08.2012
- Cut expansion joints into newly laid concrete as needed.
- Applied sealers on cured concrete surfaces to protect them from weathering elements.
- Laid and repaired concrete to make level and long-lasting surfaces.
- Operated power vibrators to compact concrete into place.
- Placed concrete forms and set reinforcing bars prior to pouring concrete foundations.
Education
High School Diploma -
Emmaus High School
Emmaus, PA06-2009
Skills
- Customer service
- Point-of-sale operation
- Team leadership
- Safety compliance
- Staff training
- Effective communication
- Inventory management
- Upselling techniques
- Task prioritization
- Calm demeanor
Timeline
Server
Paxos Restaurant Group, LLC.
12.2016 - Current
Delivery Driver
Boars Head Provisions
04.2016 - 12.2025
Server/Head Bartender
Youell's Oyster House
03.2013 - 04.2016
Server Manager
Yianni's Taverna
06.2009 - 12.2013
Decorative Concrete
Endless Concrete Design
05.2007 - 08.2012
High School Diploma -
Emmaus High School
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