Justin Wienand
Pittsburgh
Summary
Design professional with robust background in creating and implementing strategic design plans for diverse clientele. Known for strong focus on team collaboration and commitment to achieving tangible results. Reliable and adaptable, consistently delivering high-quality designs that meet evolving client requirements. Proficient in advanced design software and effective communication.
Overview
15
15
years of professional experience
Work History
Design Consultant
Renewal by Andersen
02.2025 - Current
- Designed customized window solutions based on client specifications and preferences.
- Collaborated with clients to assess needs and provide tailored design recommendations.
- Developed project plans, ensuring alignment with client expectations and timelines.
- Led cross-functional teams to execute design projects from conception to installation.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
Sr. Specialist Application Support Analyst/Lead Manager
BNY Mellon
01.2018 - 01.2025
- Maintain professional relationships by acting as bridge between direct reports and other managers when needed.
- Administer and organize Pre-prod, UAT, and XAT situations.
- Deliver support maintaining/updating numerous database illustrations on Oracle, Vertica, Cassandra, and AWS S3 platforms.
- Mentor teams to ensure compliance with departmental goals.
- Lead and Mentor a team of 4 Support Engineers.
- Managed and upgraded knowledge base in Confluence by tracking errors via Jira.
- Drove productivity and efficacy by managing powerful monitoring tools such as AppDynamics, MoogSoft, Splunk, Prometheus, and Cloud Prober.
- Transformed physical machines into docker containers and microservices environment while delivering supervision to decommissioning of 2K+ servers.
- Ensured systems stability after by planning weekly software release drills as well as utilizing tools including, Ansible, Jenkins, and command line statements.
Cybersecurity Systems Analyst
Duquesne Light (Contract Position)
01.2016 - 01.2017
- Evaluated system security by organizing weekly meetings with stakeholders of multiple corporates.
- Authenticated Tripwire and Secunia’s system status by utilizing all applicable tools/technologies.
- Secured federal security authorization for NERC CIP agreement by negotiating with concerned authorities.
- Ensured adherence with NERC CIP by creating monthly plans for company's SCADA network advancements/patches.
Network/Systems Engineer
JENLOR Integrations, Inc.
01.2015 - 01.2016
- Supervised installment/improvement of client networks from Domain Controllers, File Servers, and Exchange Servers.
- Assured network maintenance on regular basis to reduce system downtimes.
- Monitored/maintained cloud environment and resolved client issues effectively by collaborating with Artisan Cloud Support teams.
- Amplified client experience and maintained bottom line of organization through strategic planning.
- Developed backup solutions through Intronis/StorageCraft to ensure disaster recovery.
- Upgraded Dell SonicWall Firewalls, and spam filters to increase network capacity and security.
- Utilized Cisco Meraki access points and Meraki portal and designed/managed wireless networks.
- Met with clients weekly to ensure issues/concerns were handled appropriately and quickly.
Network/Systems Administrator
Dynamics Inc
01.2011 - 01.2015
- Utilized professional expertise to pass assessments from Visa, Mastercard, and other payment networks by building numerous data centers that adhered to PCI standards and prepared documents.
- Designed, developed, and maintained, organizational structures/facilities from non-existent state.
- Supported in-house call center for all credit card customer's calls by installing and implementing Free PBX.
- Oversaw and maintained generators / UPS systems to ensure uninterrupted operations.
- Planned and programmed/maintained NEC Univerge SV8100 phone system.
- Administered procedures of printed credit cards and raw items (i.e., bank holograms).
- Utilized Radius and Active Directory for authorizations and organized commercial wireless networks.
- Prepared documentation and ran PCI audits with payment processors and government agencies.
Education
Associate Degree - Computer Networking
Pittsburgh Technical Institute
Oakdale, PASkills
- Ensured adherence to policies and guidelines to maintain operational integrity
- Assisted in organizing team-building activities to foster collaboration and communication Supported team members in achieving project goals through effective leadership Contributed to a positive team environment by promoting open dialogue and mutual respect
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Engineered innovative design solutions to address complex challenges
- Facilitated client collaboration to enhance project outcomes
- Led comprehensive project planning initiatives, ensuring alignment with organizational goals
- Cultivated and strengthened relationships with key stakeholders to enhance collaboration
Timeline
Design Consultant
Renewal by Andersen
02.2025 - Current
Sr. Specialist Application Support Analyst/Lead Manager
BNY Mellon
01.2018 - 01.2025
Cybersecurity Systems Analyst
Duquesne Light (Contract Position)
01.2016 - 01.2017
Network/Systems Engineer
JENLOR Integrations, Inc.
01.2015 - 01.2016
Network/Systems Administrator
Dynamics Inc
01.2011 - 01.2015
Associate Degree - Computer Networking
Pittsburgh Technical Institute