Summary
Overview
Work History
Skills
Timeline
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JUSTIN ROBERTS

Philadelphia,PA

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

24
24
years of professional experience

Work History

Sales Associate

Joybird
02.2024 - Current
  • Educated customers on product features, benefits, and promotions to facilitate informed purchasing decisions.
  • Managed a client book and reached out to client through all stages of their purchase.
  • Collaborated with team members to execute visual merchandising standards effectively.
  • Mentored new associates on sales techniques and company policies.
  • Consistently met sales goals and most months doubled what was expected while also exceeding other metric like DPC and AOV.
  • Worked with clients on floor plans ands furniture layouts.

Design Consultant/Approver

The Shade Store
06.2017 - 09.2023
  • Work with clients in the showroom offering design advice, material selections, and product quotes
  • Manage between 150 and 275 active projects at a time
  • Develop lasting relationships with colleagues, clients, and designers
  • Follow up daily with clients on quotations, orders, installations and post case issues
  • Schedule in home measure services, installations and maintained the calendar for maximum productivity
  • Meet and exceed monthly sales goals
  • Maintain extensive knowledge of products line and technical specs
  • Worked as one of only 10 approvers in the company reviewing the quotes of over 500 salespeople for accuracy.
  • Mentor to new employees nationwide.

Design Associate/Facilities Manager

Room And Board
New York, New York
01.2004 - 01.2017
  • Worked with clients in showroom to select furniture, fabrics, share vendor stories and layout floor plans to build beautiful homes
  • Developed personal relationships with clients, designers and colleagues
  • Maintain extensive knowledge of assortment: furniture, textile, lighting and rugs
  • Consistently exceeded personal sales goals of over 1 million annually
  • Company brand ambassador at various in-store functions , charity and vendor related events
  • Traveled to new showrooms to be sales support, assist in floor changes, and to train staff
  • Worked as assistant visual to maintain showroom integrity, integrate new products and facilitate floor changes
  • Managed both Soho and Chelsea showrooms as facilities liaison. Worked closely with store manager on painting , construction and capital improvement projects, and managed custodial staff

Kiehl's Cosmetics Brand Specialist/Sales Manager

Zitomer Pharmacy
New York, New York
01.2002 - 01.2004
  • Managed Kiehl's counter of fine skin and hair care products
  • Attended to the needs of a large client list
  • Managed inventory and product replenishment.
  • Hired and trained staff and created staffing schedules and sales goals

Skills

  • Demonstrated success in achieving sales targets
  • Exemplary customer service and follow through on projects/timelines
  • Strong project management abilities, inclusive of accounting and invoicing for interior design and renovation
  • Effective communication skills with customers, staff, and management
  • Great attention to detail
  • Ability to effectively plan
  • Space planning methodology
  • Problem-solving skills

Timeline

Sales Associate

Joybird
02.2024 - Current

Design Consultant/Approver

The Shade Store
06.2017 - 09.2023

Design Associate/Facilities Manager

Room And Board
01.2004 - 01.2017

Kiehl's Cosmetics Brand Specialist/Sales Manager

Zitomer Pharmacy
01.2002 - 01.2004

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JUSTIN ROBERTS