JYMEIR WATSON
Philadelphia,PA
Summary
Dependable and motivated professional seeking opportunities to expand skills and contribute to organizational success. Recognized as hardworking, ethical, and detail-oriented. Currently pursuing an Associate’s degree in Business. Strong customer service and computer skills with the ability to listen actively and communicate effectively.
Customer-focused Box Truck Driver possessing excellent practical driving skills and in-depth knowledge of DOT rules and regulations. Logical and productive individual with 1 year of experience driving box trucks for long distances. Proficient in unloading and loading materials, inspecting goods and maintaining vehicle logs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
10.2025 - 02.2026
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
Flower Delivery Driver
1800flowers
03.2024 - 01.2026
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Filled out load paperwork and DOT-mandated log books.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Operated light trucks to deliver loads as far as 150 miles from home location.
Customer Service Representative
Verizon
01.2025 - 08.2025
- Efficiently handled high-stress situations, resolving disagreements or conflicts while remaining professional under duress.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Resolved escalated calls quickly and effectively, offering solutions that satisfied both the organization and its clients.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Regularly outperformed performance criteria, gaining the team's recognition as a high performer.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Sales Representative
CUTCO
11.2024 - 08.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
Field Operation Manager
CADC
08.2024 - 11.2024
- Maintained a clean and organized office daily.
- Supervised Field Representatives during active assignments.
- Coordinated onboarding processes including employee background checks.
- Managed daily calls and completed administrative paperwork.
- Handled equipment weighing up to 50 lbs per shift
- Maintained a 90% first-call resolution rate while providing 35 clients a day on average with excellent customer care.
Sales Associate
DTRL
11.2023 - 06.2024
- Delivered excellent customer service with personalized sales support.
- Resolved customer concerns with strong communication and conflict management skills.
- Processed cash register transactions efficiently and accurately.
- Maintained clean, organized, and secure sales floor.
- Restocked inventory and monitored for theft prevention.
- Lifted 25–80 lb boxes for inventory management.
Cook / Cashier
Wendy's
04.2022 - 11.2023
- Operated kitchen equipment safely and effectively.
- Managed drive-thru operations and order fulfillment.
- Prepared and served menu items while maintaining food safety standards.
- Lifted and carried heavy food boxes and crates.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Associate in Arts (A.A.) - Business
College Together
Philadelphia, PA05-2025
High School Diploma - Business/Engineering
Mastery Charter School Shoemaker Campus
Philadelphia, PA06-2024
Skills
- Shipping and receiving
- Shipment unpacking
- Loading and unloading
- Truck processing
- Problem-solving
- Clear communication
- Data entry
- Dock leveling
- Order fulfillment
- Transportation safety
- Commercial driving
- Air brake certification
- GPS and route planning
- Time management
Certification
Forklift Certification
CDL A Trucker Driver
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
10.2025 - 02.2026
Customer Service Representative
Verizon
01.2025 - 08.2025
Sales Representative
CUTCO
11.2024 - 08.2025
Field Operation Manager
CADC
08.2024 - 11.2024
Flower Delivery Driver
1800flowers
03.2024 - 01.2026
Sales Associate
DTRL
11.2023 - 06.2024
Cook / Cashier
Wendy's
04.2022 - 11.2023
High School Diploma - Business/Engineering
Mastery Charter School Shoemaker Campus
Associate in Arts (A.A.) - Business
College Together