Jyzolynn Pryor
Philadelphia
Summary
My name is Jyzolynn Pryor I was born on October 8,2004 I graduated high school in 2023 I been working since I was 16.Experienced in providing exemplary customer service as part of crew teams. Strengths include problem-solving, effective communication, and the ability to quickly adapt to different situations. Previous roles resulted in improved customer satisfaction rates through consistent delivery of high-quality service. Demonstrated skills in team collaboration, time management, and multitasking. Now I'm attending Philadelphia technical Trainning institution for a new chapter in my life.
Overview
5
5
years of professional experience
Work History
Customer Service Crew Member
Chipotle
Philadelphia
12.2022 - Current
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Greeted customers and ascertained their needs.
- Provided top quality control and eliminated downtime to maximize revenue.
- Assisted with stocking shelves, organizing displays and maintaining cleanliness of store environment.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Participated in regular team meetings to discuss strategies for improving customer experience.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Mentored junior team members and managed employee relationships.
- Processed cash payments and credit card transactions accurately and efficiently.
- Went above and beyond to help customers and meet needs, delivering exceptional customer service.
Crew Member
Wendy's
Philadelphia
02.2022 - 11.2022
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Stocked shelves and cases with new or transferred items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
Crew Trainer
Dunkin' Donuts
Philadelphia
10.2020 - 11.2021
- Monitored employee progress, offering constructive feedback for improvement.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Education
High School Diploma -
High School of The Future
4021 Parkside Ave06-2023
Skills
- Cash handling
- Food safety
- Team building
- Employee training
- Effective communication
- Active listening
- Time management
- Problem solving
- Teamwork skills
- Teamwork
- Quality control
- Problem-solving skills
- Communication skills
- Self motivation
Timeline
Customer Service Crew Member
Chipotle
12.2022 - Current
Crew Member
Wendy's
02.2022 - 11.2022
Crew Trainer
Dunkin' Donuts
10.2020 - 11.2021
High School Diploma -
High School of The Future