Kacee Pugh
Philadelphia
Summary
Security/Customer Service-focused and diligent Officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
16
16
years of professional experience
Work History
Security Officer/Supervisor
Allied Universal Security Services
08.2016 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
Senior Security Officer
Wistar Institute
07.2008 - 08.2015
- Monitored freezer and incubator equipment containing experimental contents changing them when needed
- Coordinated and assisted staff with scheduling, production of keys and locks, IDs, finger printing, and eye-scans
- Observed DVR systems throughout institute
- Received the Wistar Institute's 'Distinguished Service Award' in 2012.
Education
B.A. - Criminal Justice & Sociology
Lincoln University
05.1995
High School Diploma -
Parkway Program High School
05.1991
Skills
- Excellent communication skills
- Self-starter
- Dedicated team player
- Ability to multitask
- Highly developed interpersonal skills
- Time management skills
Timeline
Security Officer/Supervisor
Allied Universal Security Services
08.2016 - Current
Senior Security Officer
Wistar Institute
07.2008 - 08.2015
B.A. - Criminal Justice & Sociology
Lincoln University
High School Diploma -
Parkway Program High School
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