Kaci Dennis
Spring Grove
Summary
Dedicated professional with focus on seamless onboarding and employee integration. Expertise in developing and implementing onboarding programs that foster productivity and positive work environment. Known for strong team collaboration and adaptability, consistently meeting evolving company needs. Proficient in communication and organizational skills essential for ensuring onboarding success, seeks a new organization to utilize acquired skill set to assist with optimal business performance.
Overview
6
6
years of professional experience
Work History
HR Onboarding Coordinator
Orthopedic and Spine Specialists (OSS Health)
York, PA
08.2024 - Current
- Works alongside OSS Health Onboarding staff and LHM HR to assist with onboarding and orient new employees with company policies and procedures
- Updates exceptions with billing changes, make credentialing updates and educate staff on the changes and recent insurance denials
- Train snew hires on suicide sitter policies and procedures and presents yearly team training at each location
- Assigns CPR certifications via HealthStream and assist employees with in-person CPR training
- Assists employees by compiling various credentialing forms and documentation and help clinicians with recent name changes complete all necessary tasks
- Tracks license renewals, file current licenses and certifications for clinicians, and run prime source license verifications
- Speerheads projects to enhance new hire integration and retention
- Develops training materials to support diverse learning styles
Senior Office Coordinator
Orthopedic and Spine Specialists
12.2020 - 08.2024
- Train and orient new employees in policies and procedures and provide ongoing professional development for current employees
- Facilitate and conduct interviews for new candidates and coordinate the shadowing process for new hires.
- Developed a new electronic process for tracking insurance limits and authorizations, that are currently used at all therapy clinics.
- Created staffing schedules for employees and approve time-off requests
- Held 1:1 meetings with at risk employees for professional growth and development
- Investigated insurance denials that reduced previous month’s denials by over $22,000
- Promoted into current role
Office Coordinator
Orthopedic and Spine Specialists
06.2019 - 12.2020
- Verified insurance coverage and obtained benefits for patients with workers’ compensation, auto insurance, or personal health insurance.
- Entered monetary amounts into a spreadsheet to track Medicare spending capitations per patient and requested approvals beyond the original limits.
- Obtained new and additional authorizations for patients by submitting supportive clinical documents and information.
- Created a Key Indicator Report to track weekly patient to staff volume, insurance company volume, referring provider volume for new patients, and total revenue per insurance company by each provider.
- Generated a Census Report to track daily patient volume by provider.
- Checked Plans of Care folder for signed evaluations, faxed care plans to outside referral providers, and called to follow-up on outstanding care plans.
- Billed insurance companies by using exceptions, allowable and attaching appropriate authorizations or referrals.
Education
Bachelor of Science - Health Policy and Administration
The Pennsylvania State University
University Park, PA12.2018
Skills
- Feedback collection
- Organizational growth
- Policy enforcement
- Cross-functional teamwork
- Employee relations
- Networking events
- Training development
- Organizational development
- Pre-employment screening
- Personnel recruitment
- Database maintenance
- Retention program development
- Candidate sourcing
- Employee investigations
Languages
English
Full Professional
Timeline
HR Onboarding Coordinator
Orthopedic and Spine Specialists (OSS Health)
08.2024 - Current
Senior Office Coordinator
Orthopedic and Spine Specialists
12.2020 - 08.2024
Office Coordinator
Orthopedic and Spine Specialists
06.2019 - 12.2020
Bachelor of Science - Health Policy and Administration
The Pennsylvania State University