Kaelee Ott
Altoona
Summary
Proven leader and dedicated customer service professional with a track record of exceeding employer expectations at Martin’s Food. Excelled in planning, organization, and accurate money handling, achieving high customer satisfaction ratings. Demonstrated commitment to excellence and attention to detail, fostering team success and operational efficiency.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Walmart
06.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Team Lead/Supervisor
Martin’s Food
10.2018 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Completed closing/opening activities such as money recycling, scheduling, and cleaning.
Education
High School Diploma -
CPDLF
Altoona, PA05.2020
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Accurate money handling
Timeline
Personal Shopper
Walmart
06.2024 - Current
Team Lead/Supervisor
Martin’s Food
10.2018 - 08.2023
High School Diploma -
CPDLF
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