Summary
Overview
Work History
Education
Skills
Timeline
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Kai Abel

Pittsburgh

Summary

Dynamic and dedicated professional with experience at Ice Castle Rink, excelling in customer service and safety regulations. Proven ability to enforce policies and ensure guest satisfaction during events. Skilled in cash handling and team collaboration, consistently delivering exceptional experiences while maintaining high standards of safety and sanitation. Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.

Overview

2
2
years of professional experience

Work History

Skate Guard

Ice Castle Rink, Castle Shannon
Pittsburgh
04.2025 - Current
  • Monitored and enforced safety regulations on the skating rink floor, ensuring all participants followed the rules.
  • Assisted with public skating sessions, birthday parties, and other special events held at the facility.
  • Enforced policies related to conduct on premises including ejecting unruly guests when appropriate.
  • Adhered to all local health codes related to food service operations within the facility.
  • Assisted with setting up rental skates for customers according to size or preference requested.
  • Kept a vigilant watch over the entire skating area while it was open for business.
  • Monitored skaters for adherence to rules and ice safety policies.

Server

Little Nippers
Pittsburgh
09.2023 - 05.2025
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided excellent customer service to ensure satisfaction.

Education

High School Diploma -

Mt. Lebanon High School
Pittsburgh, PA

Skills

  • Customer service
  • Safety regulations
  • Cash handling
  • Food service
  • Event coordination
  • Team collaboration

Timeline

Skate Guard

Ice Castle Rink, Castle Shannon
04.2025 - Current

Server

Little Nippers
09.2023 - 05.2025

High School Diploma -

Mt. Lebanon High School

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Kai Abel