KAI JACKSON
Lansdale
Summary
Dynamic and detail-oriented professional with experience in Customer Service, excelling in teamwork and exceptional organization. Proven ability to manage high-volume customer interactions while maintaining cleanliness and quality standards. Adept at problem-solving and adapting to fast-paced environments, ensuring customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Front End Customer Service Associate
Lowe's
Lansdale
06.2025 - Current
- Provided customers with product information, prices, availability, and delivery options.
- Developed knowledge of products available for sale to better assist customers.
- Greeted customers warmly upon entering the store or on the phone call.
- Maintained an organized system for keeping track of customer accounts and requests.
- Performed cashier duties when necessary, including handling money accurately and efficiently.
- Utilized computer systems effectively in order to retrieve information quickly and accurately.
- Assisted customers with account management tasks such as order tracking, payment processing and returns.
- Demonstrated strong problem-solving skills when addressing customer issues.
Barista
Starbucks
Millersville
01.2025 - Current
- Restock product displays based on demand and projected sales
- Memorize recipes for specialty coffee beverages and seasonal offerings
- Operate cash registers to process customer payments
- Prepare and serve hot or cold beverages
- Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Prepare and serve a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards
- Manage morning rush of customers daily with efficient, levelheaded customer service
- Maintain a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas
Cashier
Freddy's Frozen Custard & Steakburgers
Lansdale
06.2024 - 08.2024
- Provided carry-out service upon transaction completion
- Executed cashier duties to ensure accurate transactions
- Delivered exceptional customer service, addressing inquiries and concerns
- Prepared custard efficiently, adhering to quality standards
- Cleared trays promptly to maintain cleanliness and organization
- Operated dishwasher to uphold sanitation in food preparation areas
- Performed sweeping and window cleaning for overall establishment tidiness
- Maintained table and wall cleanliness to enhance customer experience
Education
Bachelors of Design - Interactive and Graphic Design
Millersville University of Pennsylvania
PA05.2028
Skills
- Teamwork And Collaboration
- Adaptability
- Cleanliness
- Problem Solving
- Exceptional Organization
Timeline
Front End Customer Service Associate
Lowe's
06.2025 - Current
Barista
Starbucks
01.2025 - Current
Cashier
Freddy's Frozen Custard & Steakburgers
06.2024 - 08.2024
Bachelors of Design - Interactive and Graphic Design
Millersville University of Pennsylvania
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