Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaiden Mackaliunas

Scranton

Summary

Proactive professional with strong skills in relationship building and customer service. Known for efficiently resolving client complaints and implementing tailored marketing strategies to meet client needs.

Overview

3
3
years of professional experience

Work History

Account Manager

Exponential Quest
Scranton
10.2025 - Current
  • Renewed existing accounts by building relationships with clients, contributing to account retention.
  • Collaborated with internal teams to address client needs, resolving issues promptly to enhance client satisfaction.
  • Communicated updates and gathered feedback from clients regularly, fostering strong client relationships.
  • Resolved customer complaints efficiently, ensuring high satisfaction levels.
  • Supported implementation of marketing strategies tailored to client requirements.
  • Provided training and guidance to new account managers for effective onboarding.
  • De-escalated customer interactions by offering alternative solutions to issues.

Automotive Refinish Technician

Kellys Collision
Scranton
06.2023 - 09.2025
  • Mixed paint and applied finishes with spray guns and equipment, ensuring high-quality results.
  • Inspected painted vehicles for quality assurance and identified surface imperfections.
  • Prepared surfaces for painting by sanding, masking, and cleaning thoroughly.
  • Collaborated with team to streamline workflow processes, contributing to a more efficient shop environment.
  • Maintained tools and equipment to uphold optimal performance and safety standards.
  • Trained new technicians on refinishing techniques and safety practices, fostering a knowledgeable team.
  • Ensured cleanliness of work environment by properly disposing of waste materials.

Produce Clerk

Gerritys Supermarkets
Scranton
11.2022 - 05.2023
  • Assisted customers in selecting high-quality fruits and vegetables to meet needs.
  • Monitored inventory levels and reported shortages to management to ensure product availability.
  • Maintained cleanliness of produce area in compliance with food safety standards.
  • Prepared and packaged produce for sale, ensuring appealing presentation and maintaining quality standards.
  • Collaborated with team members to improve product placement and drive sales.
  • Operated material loading equipment to load, unload, and move heavy products.

Education

High School Diploma -

Scranton High School
63 Mike Munchak Way Scranton, PA 18510
05-2025

Skills

  • Account management
  • Client acquisition
  • Sales strategy
  • Project management
  • Inventory management
  • Problem solving
  • Team collaboration
  • Effective communication
  • Relationship building
  • Customer service

Timeline

Account Manager

Exponential Quest
10.2025 - Current

Automotive Refinish Technician

Kellys Collision
06.2023 - 09.2025

Produce Clerk

Gerritys Supermarkets
11.2022 - 05.2023

High School Diploma -

Scranton High School
Kaiden Mackaliunas