Kaitlin Gass
Myerstown
Summary
Proficient Front Desk Associate with strengths in effective communication, problem-solving, and cash handling. Successfully managed member inquiries and administrative tasks, ready to support business growth through exceptional service and organizational skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Front Desk Associate
Evolution Barbell
Myerstown
07.2025 - Current
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones to address customer inquiries and directed calls to relevant staff members.
- Managed member inquiries and provided information about services offered.
- Processed membership registrations and renewals efficiently.
- Handled cash transactions and processed payments to ensure accurate financial records.
- Maintained cleanliness and organization of front desk area to enhance guest experience.
- Performed filing and data entry tasks to ensure accurate record keeping.
Education
High School Diploma -
Eastern Lebanon Co SHS
Myerstown, PA05-2026
Skills
- Membership management
- Registration processing
- Customer service
- Cash handling
- Credit and cash payments
- Data entry
- Document organization
- Problem-solving skills
- Communication skills
- Listening skills
Certification
- Emergency Medical Technician License received May 2026 from PA Department of Health
Languages
Spanish
Limited
Timeline
Front Desk Associate
Evolution Barbell
07.2025 - Current
High School Diploma -
Eastern Lebanon Co SHS