Kaitlin Shearer

My duties at Starbucks include making a variety of drinks from different recipes, working the drive through lane and accurately taking orders/handling cash, working the front register, preparing food items, restocking, deep cleaning, and above all great customer service.

At the Motor Club, which is a bar/upscale dining atmosphere, my duties include serving and having knowledge of different alcoholic drinks, taking food orders, interacting with guests with respect and kindness, knowing the menu and giving recommendations, and accommodating all the customer’s needs.

At Takkii Ramen, my duties included things such as warmly welcoming guests at the door and seating them at the appropriate table, accurately taking their orders, putting said orders into our POS system, making their drinks/boba teas (some barista work), bringing the food to customers with a smile and checking in on them to make sure everything is alright, packaging up To-go orders for DoorDash and takeout, bussing tables, and checking customers out with the cash register.

My job at Kinya entailed, but was not limited to, taking customer’s orders, engaging with and making customers feel welcome, running food, accommodating customer’s needs and requests, helping with to-go orders and takeout, ensuring that all orders are correct and modified to customer’s liking, cleaning and bussing tables, opening/closing tasks, making drinks/bubble teas and desserts.

My duties as a Salon Assistant at Tree's Salon consisted of sweeping the floors, selling salon products, dusting product shelves, doing the laundry/cleaning towels and rags, taking phone calls, booking appointments/scheduling appointments on the computer/over the phone, taking inventory, checking customers out/handling the cash register, cleaning equipment, and shampooing clients. Talking to the customers and providing excellent customer service is important to ensure that the customers have the best experience possible in the salon.