Kaitlyn Dos Santos
Scranton
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced in delivering exceptional customer service at Price Chopper. Skilled in operating point-of-sale systems and providing knowledgeable assistance, I consistently enhance customer experiences while maintaining high standards of cleanliness and organization. Experienced in de-escalating difficult/stressful situations.
Overview
1
1
year of professional experience
Work History
Cashier
Price Chopper
Scranton, PA
08.2025 - Current
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Handled cash, credit, and gift card payments while ensuring compliance with company policies.
Ice Cream Server
Ritas
Scranton, PA
06.2025 - Current
- Provided exceptional customer service in a fast-paced ice cream shop environment.
- Operated point-of-sale system efficiently to process transactions accurately.
- Prepared and served a variety of frozen treats, ensuring adherence to quality standards.
- Maintained cleanliness and organization of the serving area to enhance customer experience.
Education
No Degree -
Scranton High School
Scranton, PA06-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Portuguese
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Gym Workouts
- High-Intensity Interval Training
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Cashier
Price Chopper
08.2025 - Current
Ice Cream Server
Ritas
06.2025 - Current
No Degree -
Scranton High School