Kaitlyn Preston
Yardley PA
Summary
Energetic waitress with several years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing several tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Overview
5
5
years of post-secondary education
15
15
years of professional experience
Work History
Waitress/Bartender
Pineville Tavern
Pineville
06.2016 - Current
- Engaged guests with an outgoing personality, providing tailored drink recommendations to elevate their visit.
- Utilized extensive beer, wine, and liquor knowledge to enhance guest experience through informed drink pairings.
- Monitored guest satisfaction throughout service, addressing needs promptly to ensure a positive experience.
- Ability to work calmly and effectively under pressure.
- Handled cash transactions accurately at the register.
- Accomplishes end of shift tasks, including ensuring the work areas are stocked and ready for the next employee.
Server
LaGrange
Yardley
04.2025 - 08.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Oversaw order processing for timely delivery to customers. efficiently using point-of-sale systems.
- Operated POS terminals to efficiently input orders, split bills, and calculate totals, ensuring accurate transactions.
- Informed customers of daily specials and signature menu items to enhance their dining choices.
- Set up dining area with organized table settings and clean tableware to welcome guests. by organizing table settings to enhance guest experience. with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Executed thorough cleaning tasks by sweeping, mopping floors, and vacuuming carpets to maintain hygiene. to maintain a tidy environment. by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Kept updated on daily specials and new menu items to provide accurate information to customers. about daily specials, new menu items, promotions.
Bartender
Rocco’s at the Brick
Newtown
08.2025 - 11.2025
- Prepared cocktails to elevate customer experience and satisfaction. and beverages for diverse customer preferences.
- Greeted customers warmly upon arrival to create a welcoming atmosphere. and provided excellent customer service.
- Processed cash transactions with accuracy and efficiency.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Kept track of bar tabs to ensure accurate billing for customers. of bar tabs and transferred open tabs to dining area for wait staff.
- Collected and organized daily till totals for accurate cash management.
- Performed multiple tasks in a fast-paced environment to support operations. in fast-paced environment in a busy environment within a fast-paced environment.
- Initiated friendly conversations with customers to enhance their experience.
- Remained calm and focused during peak times to assist customers efficiently.
Waitress
The Irish Rover Station House
Langhorne
09.2011 - 06.2017
- Addressed guest inquiries, particularly regarding food allergies, ensuring safety and satisfaction.
- Maintained clean work station during peak hours to support efficient service.
- Contributed to team success by providing support and collaboration.
- Supported team initiatives by collaborating on various projects. by providing support and collaboration.
Education
Cosmetology License - Esthetician Certificate
Jean Madeline Aveda Institute
Oil City, PA 08.2013 - 06.2014
High School Diploma -
Neshaminy High School
Langhorne, PA 08.2009 - 06.2013
Skills
- Attention to detail
- Menu knowledge
- Team collaboration
- Effective communication
Timeline
Bartender
Rocco’s at the Brick
08.2025 - 11.2025
Server
LaGrange
04.2025 - 08.2026
Waitress/Bartender
Pineville Tavern
06.2016 - Current
Cosmetology License - Esthetician Certificate
Jean Madeline Aveda Institute
08.2013 - 06.2014
Waitress
The Irish Rover Station House
09.2011 - 06.2017
High School Diploma -
Neshaminy High School
08.2009 - 06.2013