Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Smith

Williamsport

Summary

Driven and enthusiastic Education major with several years of work experience, focused within customer service and communication roles.

Overview

3
3
years of professional experience

Work History

Care Giver

Roni Lambert
03.2025 - Current
  • Assist in daily tasks of special needs individual, providing support through any challenges.
  • Facilitate learning, working with family and medical professionals to track progress.
  • Establish strong relationships with family members, ensuring trust and communication.

Server

Cracker Barrel
10.2024 - 03.2025
  • Provide quality customer service by greeting guests, taking orders, serving food and beverages, and tending to any other guest requests.
  • Utilize organizational and time management skills within the fast-paced work environment.
  • Cultivate warm relationships with regular customers.
  • Bus and reset tables to keep dining room and work areas clean.
  • Work with POS system to place orders and manage bills.

Cashier

Panera Bread
08.2023 - 07.2024
  • Originally hired as a cashier, I took orders on the POS system, and throughout my time learned how to prepare all menu items, providing me with a larger skill set.
  • When working as a cashier in the front of the cafe, I was also in charge of tending to the dining room and dining customers' needs.
  • When working in the drive-thru, multitasking was a priority. Responsibilities included taking orders, preparing and bagging food, making beverages, organizing, and conversing with customers to enhance guest relationships.

Event Caterer

The Food Guy Catering Company
02.2023 - 05.2023
  • Cleaned and organized kitchen stations and dining room to promote team efficiency.
  • Provided friendly service to create memorable moments for guests.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.

Education

Lock Haven University
Lock Haven, PA
06.2029

Graduated - June 2025 -

Commonweath Charter Academy
Harrisburg, PA
11-2024

Transfered -

Williamsport Area High School
Williamsport, PA
08-2024

Skills

  • Customer service
  • Team member support
  • POS systems
  • Microsoft Office
  • Multitasking
  • Time management
  • Creative problem solving

Timeline

Care Giver

Roni Lambert
03.2025 - Current

Server

Cracker Barrel
10.2024 - 03.2025

Cashier

Panera Bread
08.2023 - 07.2024

Event Caterer

The Food Guy Catering Company
02.2023 - 05.2023

Transfered -

Williamsport Area High School

Lock Haven University

Graduated - June 2025 -

Commonweath Charter Academy

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Kaitlyn Smith