Kaitlyn Smith
Meadville
Summary
Dependable and motivated professional with over five years of experience in customer service, caregiving, and fast-paced work environments. Skilled at providing compassionate support to individuals while maintaining professionalism, patience, and strong attention to detail. Technologically savvy with proficiency in Microsoft Office and the ability to quickly learn new digital systems and workplace software. Known for strong communication, reliability, and the ability to stay calm and organized while managing multiple responsibilities. Seeking an opportunity to continue developing professionally while contributing strong work ethic, people-focused care, and modern technical skills to a team.
Overview
7
7
years of professional experience
Work History
Line Cook
The Country Club of Meadville
Meadville
11.2022 - 11.2024
- Prepared and plated meals to strict standards and timelines.
- Supported kitchen organization, inventory, and sanitation procedures.
- Trained new staff and collaborated on service flow improvements.
- Helped create a smooth, team oriented work environment.
- Maintained accurate records of daily production sheets including waste logs.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Communicated clearly with front-of-house to ensure timely service.
- Thrived in a fast-paced environment, multitasking under pressure.
- Prepared and cooked high-volume orders with consistency and accuracy.
- Maintained a clean and sanitized kitchen station at all times.
Caregiver
From The Heart Northwest
Erie
04.2021 - 10.2023
- Delivered personal care with compassion for elderly and disabled clients.
- Assisted with errands, medications, daily tasks, and provided companionship.
- Managed multiple client needs with attention to detail and adaptability.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Provided compassionate care including bathing, dressing, and medication reminders.
- Helped maintain household cleanliness and laundry for clients.
- Kept detailed notes on health concerns and changes in condition.
- Built trust and rapport with both clients and their families.
- Managed daily routines and meals while ensuring safety at all times.
Delivery Driver Helper
UPS
Meadville
10.2017 - 02.2018
- Assisted in timely delivery of packages across multiple routes.
- Organized and sorted packages for efficient drop-offs.
- Practiced safety and accuracy while communicating with customers.
- Maintained excellent attendance and contributed to team reliability.
- Loaded the unloaded cargo from trucks.
- Provided excellent customer service by greeting customers and answering their questions about products and services offered.
- Respond promptly to customer inquiries about product availability or status of deliveries.
- Assisted drivers with delivering packages quickly and accurately during peak season.
- Lifted and carried packages up to 60 lbs. with care.
- Maintained efficiency in changing weather and high-volume days.
- Developed strong endurance and route knowledge.
Education
High School - English, Math, Technology, Career Readiness
Penn Foster High School
Skills
- Customer Service
- Microsoft Office
- Personal care
- Companionship provision
- Client needs assessment
- Time management
- Team collaboration
- Inventory tracking
- Record keeping
- Problem solving
- Compassionate client care
- Emotional support
- Patient assessments
- Client transportation
- First aid and safety
- Housekeeping
- Compassion and empathy
- Patient care
- Daily living activities assistance
- Patient care and companionship
- Hoyer lifting equipment
- Patient mobility assistance
- Autism support
- Verbal and written communication
- Elderly care
- Relationship building
- Meal preparation
- Patient management
- Lifting and transferring
- At-home care instruction
- Computer Technology
- Conflict Resolution
- Active Listening
- Nonverbal Cue Recognition
Additional Information
Willing to work overtime, holidays, or weekends as needed., Open to training and new industries., Comfortable with hands-on labor and fast-paced environments., Available to start immediately.
Timeline
Line Cook
The Country Club of Meadville
11.2022 - 11.2024
Caregiver
From The Heart Northwest
04.2021 - 10.2023
Delivery Driver Helper
UPS
10.2017 - 02.2018
High School - English, Math, Technology, Career Readiness
Penn Foster High School