Kaliyah Jordan
Philadelphia
Summary
Highly motivated, with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow, and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Walmart Associate
Walmart
Philadelphia
09.2024 - Current
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Built relationships with customers by providing friendly customer service.
- Helped customers locate items within the store using the inventory system.
- Handled returns and exchanges according to company policies.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Assisted customers with selecting items and answering questions about products.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
School Book Distributer
Imagine Learning
Philadelphia
06.2023 - 08.2024
- Ensured compliance with all regulatory requirements for product distribution.
- Kept accurate logs of all deliveries and trips.
- Managed inventory levels to ensure timely distribution of products.
- Developed contingency plans for distribution during peak seasons.
- Monitored stock levels and placed orders with suppliers as needed.
- Trained new employees on distribution processes and company protocols.
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
Birthday Party Host
Kids Empire
Philadelphia
10.2022 - 01.2023
- Set up decorations, balloons, and other materials for the celebration.
- Facilitated efficient clean-up of event space before departure.
- Facilitated and supervised birthday party games, prizes, gifts, and cake.
- Addressed and resolved guest concerns promptly to ensure satisfaction.
- Responded to questions, complaints and conflicts quickly and thoroughly.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
High School Diploma -
Girls High School
Philadelphia, PA06-2025
Skills
- Customer service
- Inventory management
- Visual merchandising
- Product restocking
- Sales reporting
- Regulatory compliance
- Effective communication
- Team leadership
- Performance improvement
- A proven track record in leadership
- Strategic planning, operational efficiency
- My ability to drive initiatives, optimize workflows, and prioritize client satisfaction enables me to deliver high-impact results, skilled in conflict resolution and problem-solving
- I excel at managing complex challenges, fostering collaboration
- I maintain strong professional relationships With deep technical expertise across various software and technologies
- I improve processes, enhance productivity, and contribute to organizational success
- I am eager to leverage my skills and experience to drive growth and innovation in a forward-thinking organization
Languages
English
Professional
Timeline
Walmart Associate
Walmart
09.2024 - Current
School Book Distributer
Imagine Learning
06.2023 - 08.2024
Birthday Party Host
Kids Empire
10.2022 - 01.2023
High School Diploma -
Girls High School
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