Kara Schwenk
Chester Springs
Summary
Highly driven General Manager with strong leadership and people skills. Experienced in building loyal customer relationships, motivating teams, and improving sales through hands-on management and creative problem-solving. Known for maintaining a positive, high-energy atmosphere that drives both staff performance and guest satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Steven Schwenk
Chester Springs
01.2024 - Current
- Managed inventory, and maintained accurate stock levels.
- Elevated customer satisfaction by monitoring service quality.
- Created schedules, tracked payroll, and stayed within budget.
- Analyzed monthly sales to guide business growth.
- Streamlined operations by centralizing payroll and accounting systems.
- Utilized social media channels to increase engagement and awareness of promotions.
Server
Steven Schwenk
Chester Springs
04.2019 - 01.2024
- Enhanced guest experience through consistent and welcoming communication.
- Leveraged menu expertise to enhance food and beverage sales.
- Collaborated with team and management to ensure seamless operations.
- Assisted in training new servers on best practices and menu details.
Sales Clerk
Jacqueline Lopata
Bar Harbor
05.2025 - 07.2025
- Assisted customers with product selections and inquiries.
- Maintained inventory levels and organized stock displays.
- Operated cash registers, scanners, and computers to itemize and total customer purchases.
Education
Bachelor of Arts - Business Management
West Chester University of Pennsylvania
West Chester, PA06-2024
Skills
- Budget management
- Payroll administration
- Training and development
- Effective communication
- Customer service
- Event planning
- Vendor negotiation
Certification
- RAMP certified
- RAMP Owner/ Manager Certified
Affiliations
- Planned and executed solo trips to national parks, building independence, adaptability, and problem-solving skills.
- Young adult ministry leader, guiding programs and mentoring peers.
References
References available upon request.
Timeline
Sales Clerk
Jacqueline Lopata
05.2025 - 07.2025
General Manager
Steven Schwenk
01.2024 - Current
Server
Steven Schwenk
04.2019 - 01.2024
Bachelor of Arts - Business Management
West Chester University of Pennsylvania