Kareem Talley
Philadelphia
Summary
Diligent and highly skilled installation and repair professional with extensive experience in troubleshooting complex issues efficiently. Adept at ensuring optimal usage and quality of installed equipment. Committed to delivering high-quality installations and fostering strong customer relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician
Philadelphia Gas Works
02.2020 - Current
- Respond to emergency gas leaks and conduct residential and commercial turn-ons and turn-offs
- Work rotating shifts under varying job conditions on customer premises
- Build and install residential gas meters and pipes
- Investigate potential theft of company equipment under the Revenue Protection Unit.
Field Technician
Comcast Service Center
05.2017 - 06.2020
- Contacted new and existing customers to assess their needs and explain product and service offerings
- Highlighted product features based on customer needs and technical knowledge of product capabilities
- Interpreted and resolved technical issues, tested solutions, and escalated problems when necessary.
Cashier/Food Prep
Wawa
05.2016 - 01.2017
- Addressed guest concerns and complaints promptly and empathetically
- Maintained high standards of customer service during high-volume, fast-paced operations
- Prepared all food orders within a 2-3 minute timeframe.
Education
Accredited HVAC/R Diploma Course -
Orleans Technical College
Philadelphia, PA11.2022
High School Diploma -
Ben Franklin High School
Philadelphia, PA01.2016
Skills
- Strong customer focus
- Understanding of client/business relationship
- Electrical provisions installation
- Excellent communication skills
Certification
- OSHA 30
- EPA 608 Universal
- EPA 609 Clean Air
Timeline
Field Service Technician
Philadelphia Gas Works
02.2020 - Current
Field Technician
Comcast Service Center
05.2017 - 06.2020
Cashier/Food Prep
Wawa
05.2016 - 01.2017
Accredited HVAC/R Diploma Course -
Orleans Technical College
High School Diploma -
Ben Franklin High School
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