Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Karen Amore

Clifton Heights

Summary

Effective and articulate professional prepared for this role. Extensive background in managing diverse locations, ensuring seamless operations and high customer satisfaction. Focused on team collaboration and achieving results. Reliable, adaptable, and skilled in logistics and interpersonal communication.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Location Manager, Diner

ARAMARK / WEST CHESTER UNIVERSITY
07.2019 - 08.2021
  • Primary point of contact for all aspects of dining experience to include fiscal metrics, operations, personnel development and customer satisfaction.
  • Supervision to satellite locations – Einstein Bros. Bagel and Juiced Up.
  • 120% revenue growth fall 2019 over previous year.

Retail Manager, Rams Head Food Court and EcoGrounds Cafe

ARAMARK / WEST CHESTER UNIVERSITY
02.2013 - 06.2019
  • Focus on staff training, building customer and client relationships, developing operational systems, and tracking safety and sanitation compliance.
  • Oversight of $5 million plus multi-station food court and Java City Coffee location. Acting resource for Convenience Store locations.
  • Inducted into 2016 Aramark Ring of Stars; chosen 1 of 200 from 270,000 globally.

Manager, Campus Convenience Locations

ARAMARK / WEST CHESTER UNIVERSITY
01.2010 - 01.2013
  • Maximized the performance of four convenience locations through training and development of financial goals, sales techniques, budget projections and inventory and ordering guides and accounts payable responsibility.
  • Exceeded sales goals each semester 2010 through 2012.
  • Awarded Aramark Most Valued Partner 2011.

Office Manager

ARAMARK / WEST CHESTER UNIVERSITY
11.2007 - 12.2009
  • Implemented efficient filing systems and organizational strategies for office operations.
  • Performed duties as Accounting Clerk and Human Resource Assistant. Processed the weekly accounts payable, accounts receivable, sales reporting, inventory and payroll.
  • Assisted and maintained records in recruitment, onboarding, termination and unemployment compensation process.
  • Marcus Reason company award for excellence and outstanding service 2007.

Food Service Supervisor

ARAMARK / WEST CHESTER UNIVERSITY
08.2006 - 11.2007
  • Supervised opening / closing of residential dining hall operation. Wrote LMS schedule for staff of 40. Responsible for the daily food service operation in the main residential dining facility. Duties included station set up of displays and signage; coordinating with production for cycle menu plan and quality control; proper marketing of promotions and special events; recording and verifying daily sales summary.

Education

College Preparatory School

THE LOW-HEYWOOD SCHOOL
Stamford, CT

Economics

UNIVERSITY OF PENNSYLVANIA
Philadelphia, PA
01-2027

Skills

  • Customer service focus
  • Microsoft outlook, word, and Excel
  • Exceptional interpersonal communication
  • Issue and Complaint resolution
  • MS office
  • Account management
  • Team supervision and training
  • Schedule coordination
  • Budgeting and finance reporting
  • Sales development

Certification

ServSafe

Tips

Chester County Board of Health

Interests

Extensive travel and culinary experience throughout the United States, the Caribbean, Europe, Greece Turkey and Egypt

Timeline

Location Manager, Diner

ARAMARK / WEST CHESTER UNIVERSITY
07.2019 - 08.2021

Retail Manager, Rams Head Food Court and EcoGrounds Cafe

ARAMARK / WEST CHESTER UNIVERSITY
02.2013 - 06.2019

Manager, Campus Convenience Locations

ARAMARK / WEST CHESTER UNIVERSITY
01.2010 - 01.2013

Office Manager

ARAMARK / WEST CHESTER UNIVERSITY
11.2007 - 12.2009

Food Service Supervisor

ARAMARK / WEST CHESTER UNIVERSITY
08.2006 - 11.2007

College Preparatory School

THE LOW-HEYWOOD SCHOOL

Economics

UNIVERSITY OF PENNSYLVANIA

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