Karen Borrell
Philadelphia
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
29
29
years of professional experience
Work History
General Merchandiser
Target
Warrington
10.2024 - Current
- Developed and implemented merchandising strategies to increase sales.
- Organized product displays in retail stores according to company guidelines.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Assisted customers with product selection and answered inquiries about product features.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Administrative Assistant
New Look Pressure Washing Services
Landsdale
07.2023 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
Accounts Receivable
AAH Property Management LLC
Voorhees
04.2019 - 07.2023
- Maintained Accounts Receivable records in accounting software.
- Reconciled accounts receivable ledger with general ledger accounts.
- Supported accounts payable and accounts receivable functions.
- Processed accounts receivable invoices, payments, and refunds.
- Managed accounts receivable including collections from delinquent accounts.
- Assisted the Vice President with various banking procedures.
- Performed backup paperwork to the legal department for monthly eviction filings.
Sales Representative
Omni Food Sales
Bronx
12.2015 - 07.2018
- Organized promotional activities such as discounts or special offers to attract more customers.
- Performed daily opening and closing procedures such as cleaning work areas, restocking shelves, resetting displays.
- Monitored inventory levels to ensure adequate stock availability for customers.
- Maintained customer relationships by providing prompt service and resolving customer complaints.
- Assisted in the development of new menu items and recipes.
- Tracked orders and ensured timely delivery of goods to customers.
- Attended trade shows and events to promote company's products.
- Ensured compliance with safety regulations in the workplace.
- Reached out to accounts regularly to check on needs, offer new services and increase business opportunities.
Sales Representative
Acosta Sales and Marketing
King Of Prussia
07.2010 - 12.2015
- Analyzed market trends to identify potential sales opportunities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
- Organized client visits, presentations, product demonstrations and trade shows.
Accounts Clerk
Brooks Provisions LLC
Philadelphia
08.1996 - 09.2009
- Communicated regularly with vendors regarding invoice processing status updates.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Reconciled daily cash receipts with bank deposits.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Ensured compliance with company policies and procedures as well as applicable regulations.
- Reconciled bank statements on a regular basis to ensure accuracy of financial records.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
Education
Spring Ford Senior High School
Royersford, PA 06-1992
Skills
- Inventory management
- Sales strategy
- Customer service
- Problem-solving
- Professionalism
- Various Microsoft and Google applications
- Excellent communication skills
Timeline
General Merchandiser
Target
10.2024 - Current
Administrative Assistant
New Look Pressure Washing Services
07.2023 - Current
Accounts Receivable
AAH Property Management LLC
04.2019 - 07.2023
Sales Representative
Omni Food Sales
12.2015 - 07.2018
Sales Representative
Acosta Sales and Marketing
07.2010 - 12.2015
Accounts Clerk
Brooks Provisions LLC
08.1996 - 09.2009
Spring Ford Senior High School