Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Lourenco

Karen Lourenco

Panama City,Panama

Summary

Commercial Director for Latin America at Procter & Gamble, with almost 20 years working in the consumer goods market and experiencing the retail environment for different channels – DPP, Modern Retial and e-commerce – and categories – hygiene, beauty and health care. Adept at developing commercial strategies and leading teams. Excellence in customer relations and commercial negotiation, demonstrating critical thinking and problem-solving skills, developing recommendations that drive strategic business growth.

Overview

18
18
years of professional experience

Work History

Latin America Commercial Director - Oral Care

Procter & Gamble
10.2023 - Current

- Responsible for leading the commercial strategy for the Latin American region, with different environments and business stages to build a successful execution plan across channels and markets. Being responsible for the 5Y Innovation Master Plan, Commercial initiatives design, G2M interventions, Best Practices / Share and Reapply sessions, and being recognized as the commercial expert in the Regional Business Unit.

- Digital commerce leader, managing an important transition renewing the regional structure, moving from different local suppliers to a single central agency

Sales Director Drug Channel

Procter & Gamble
01.2019 - 09.2023

Sales Director responsible for top national chains, total P&G e-Commerce channel and Trade Marketing leader for total Drug channel.

- Responsible for Trade Marketing strategy for the direct pharmacy channel and ecommerce for all P&G categories (hygiene, beauty and medicines), including 3 years plan JBPs, Volume forecast by region, new launches planning and execution

- Leading a multifunctional structure for DPSP, RD, Extrafarma and Drogal stablishing P&G as best supplier in the channel for 3 consecutive years

- P&G + Merck M&A: responsible for the people and processes integration for 40% of the business.

-eCommerce transformation for drug channel, leading digital strategy, joint business plan and new commercial structure

Sales Director Casino Group

Procter & Gamble, P&G
07.2017 - 12.2018

- Sales Director responsible for Casino group, leading a multifunctional structure dedicated to the customer

- Commercial contract renegotiation after 10 years from the last review, improving P&G visibility & ROI across categories

-eCommerce transformation for modern retail, leading digital strategy, joint business plan and new commercial structure

Trade Marketing Director - Beauty Categories

Procter & Gamble, P&G
04.2015 - 06.2017
Responsible for Trade and Customer Marketing strategy across different channels for Pantene, H&S, Aussie, Old Spice and Gillette Deodorants

- Worked closely with organizational leadership and board of directors to guide operational strategy.

- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

- Commercial funds planning and optimization for related categories


Trade Marketing Director Grooming Category

Procter & Gamble, P&G
07.2014 - 03.2015
Responsible for Trade and Customer Marketing strategy across different channels for Gillette blades and razors.

- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

- Formed strategic partnerships and connected with key customers to drive business development.

- Commercial funds planning and optimization for related categoy

Sales Manager Top Drug Chains

Procter & Gamble, P&G
06.2012 - 06.2014
Responsible for RD, DPSP (SP/RJ) and BRPharma (RS, DF, BA), leading of the 3 biggest drug retailers’ integration (DSP + Pacheco, BRPharma group and Raia + Drogasil). Main activities: - Joint Business Plan alignment and tracking - Sell in & sell out forecasting - in-store fundamentals strategy and execution - Winter Plan Negotiation and Execution(Vick) - New launches planning & execution - Pricing and promotional strategy

Sales Supervisor Direct Channel

Procter & Gamble, P&G
11.2009 - 05.2012

Sales Supervisor Direct Channel

Faber Castell
07.2006 - 10.2009

Education

Postgraduate in Negotiation & Business Strategy -

FGV – Fundacao Getulio Vargas
Sao Paulo, Brazil
12.2010

Bachelor Degree of Business & Marketing -

ESPM – Escola Superior De Propaganda E Marketing
Sao Paulo, Brazil
12.2006

Skills

  • Business strategy

  • Team leadership

  • Training and mentoring

  • Customer Relationship

  • Negotiation

  • Critical Thinking

  • Problem Solving

  • Planning and Prioritization

  • Strong Verbal communication

Languages

Portuguese
Native language
English
Proficient
C2
Spanish
Proficient
C2

Timeline

Latin America Commercial Director - Oral Care

Procter & Gamble
10.2023 - Current

Sales Director Drug Channel

Procter & Gamble
01.2019 - 09.2023

Sales Director Casino Group

Procter & Gamble, P&G
07.2017 - 12.2018

Trade Marketing Director - Beauty Categories

Procter & Gamble, P&G
04.2015 - 06.2017

Trade Marketing Director Grooming Category

Procter & Gamble, P&G
07.2014 - 03.2015

Sales Manager Top Drug Chains

Procter & Gamble, P&G
06.2012 - 06.2014

Sales Supervisor Direct Channel

Procter & Gamble, P&G
11.2009 - 05.2012

Sales Supervisor Direct Channel

Faber Castell
07.2006 - 10.2009

Postgraduate in Negotiation & Business Strategy -

FGV – Fundacao Getulio Vargas

Bachelor Degree of Business & Marketing -

ESPM – Escola Superior De Propaganda E Marketing
Karen Lourenco