Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Karen Wert

Souderton

Summary

Deli Associate with extensive experience at Gladwyne Market, specializing in customer service and dietary assessments. Demonstrated expertise in food safety compliance and inventory management, leading to increased sales and enhanced customer satisfaction. Proven ability to build customer loyalty through exceptional service and tailored recommendations. Efficient and approachable resource at deli counter, adept at addressing diverse dietary needs. Dependable deli team member completes all tasks efficiently. Trained in sanitation and cleaning procedures, inventory rotation and customer relations. Several years in field. Seasoned retail clerk offering sales expertise and strong listening skills. Successful track record building customer loyalty with superior service. Fast, friendly and efficient resource at deli counter.

Overview

9
9
years of professional experience

Work History

Deli Associate/Senior Sandwich Artist

Gladwyne market
Gladwyne
04.2014 - 07.2023
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Directed patrons to restrooms and other amenities within facility.
  • Tailored orders to address customer allergies and gluten concerns.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

Lead Grill Cook

West point deli plus
Lansdale
09.2019 - 06.2022
  • Prepared meals for customers with special dietary restrictions, including allergies and vegan preferences.
  • Adhered to strict safety protocols while operating kitchen appliances, including grills, slicers, and ovens.

Deli Sales Associate

Weis Markets Inc
Perkasie
02.2024 - Still he

Assisted customers with deli selections and provided recommendations for dietary needs.
Boosted pre-sliced meat case sales by $7,000 in one day through optimal stock levels.

Education

Associate of Science - Social Psychology

Montgomery County Community College
Blue Bell, PA
05-1998

Skills

  • Food safety compliance
  • Dietary assessment
  • Customer service
  • Inventory management
  • Sales optimization

Languages

Spanish
Limited

References

References available upon request.

Timeline

Deli Sales Associate

Weis Markets Inc
02.2024 - Still he

Lead Grill Cook

West point deli plus
09.2019 - 06.2022

Deli Associate/Senior Sandwich Artist

Gladwyne market
04.2014 - 07.2023

Associate of Science - Social Psychology

Montgomery County Community College
Karen Wert