Karimah Walker
Philadelphia
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
Work History
Assistant Restaurant General Manager
Pita chip
Philadelphia
10.2023 - Current
- Assisted in managing daily operations, resulting in improved staff efficiency and enhanced customer service standards.
- Implemented inventory management practices, which streamlined supply ordering and reduced waste significantly.
- Engaged with customers regularly, addressing feedback to improve service delivery and create a welcoming environment.
- Developed and maintained schedules for staff, ensuring optimal coverage during peak hours and minimizing labor costs.
- Collaborated with team members on promotional events, enhancing customer engagement and driving sales growth.
- Adhered to local health department regulations regarding safety standards.
- Conducted weekly staff meetings to discuss customer feedback and implement changes accordingly.
Laundry Supervisor
Thomas bonds house
Philadelphia
01.2022 - 04.2023
- Supervised daily laundry operations, ensuring timely processing and high-quality standards for all linens and garments.
- Trained and mentored new staff on equipment usage and safety protocols, enhancing team efficiency and compliance.
- Ensured compliance with OSHA safety regulations by performing routine inspections of equipment and work areas.
- Performed maintenance checks on washing machines, dryers, ironing presses and other pieces of equipment used in the laundry process.
- Ordered supplies as needed in order to keep the facility running smoothly.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Verified each completed room against standard plans to maintain consistency.
Housekeeping
Tucker House
Philadelphia
07.2019 - 09.2022
- Maintained cleanliness and organization of guest rooms, ensuring a welcoming environment for all visitors.
- Executed daily cleaning tasks efficiently, contributing to the overall satisfaction and comfort of guests.
- Conducted routine inspections of common areas, promptly addressing any maintenance or cleanliness issues.
- Developed and implemented improved cleaning techniques, enhancing overall efficiency and effectiveness of housekeeping operations.
- Responded promptly to guest requests regarding housekeeping issues or complaints.
Education
Paul Robeson
Philadelphia, PaSkills
- Daily operations management
- Staff training and mentoring
- Inventory management
- Customer engagement
- Staff scheduling
- Health and safety compliance
- Supply ordering
- Housekeeping standards
- Labor cost management
- Cleaning techniques optimization
- Guest request resolution
- OSHA compliance
- Linen quality assurance
- POS system
- Social media promotion
Timeline
Assistant Restaurant General Manager
Pita chip
10.2023 - Current
Laundry Supervisor
Thomas bonds house
01.2022 - 04.2023
Housekeeping
Tucker House
07.2019 - 09.2022
Paul Robeson