Skilled Talent and Organizational Development Specialist focused on maximizing business success through effective use of organization, collaboration, and interpersonal skills. Effective communicator with excellent time management, administrative and customer service skills.
Overview
22
22
years of professional experience
Work History
Specialist
Penske Truck Leasing
Green Hills, Pennsylvania
11.2022 - Current
Manage Training Progress Report
Manage and moderate training courses for a positive overall experience
Process enrollment of new associates into training
Manage coursework assignments leading up to training and ensure materials, schedule, and all training details are distributed timely to participants
Produce all training sessions for Maintenance Leadership Development team
Experienced 418 hours of Maintenance Leadership training learning processes
Offer technical support during training sessions
Answer inquiries regarding courses, coursework, and technical issues
Manage and distribute surveys for training analytics
Manage all program communications and cadence for learning events
Assist in creating training schedule for upcoming year
Planning and coordinating in-person events
Coordinating with vendors
Facilitate dedicated Onboarding to Role sessions
Work closely with training team to develop and design programs
Training Administrator
Penske Truck Leasing
11.2001 - 09.2021
Manage and moderate training courses for a positive overall experience
Process enrollment of new associates into training
Manage coursework assignments leading up to training and ensure instructional materials, schedule, and all training details are distributed timely to participants
Produce training sessions
Offer technology support during training sessions
Answer inquiries regarding courses, coursework, and technical issues
Manage and distribute surveys for training analytics
Manage all program communications, Event Calendar, and cadence for learning events
Create training schedule for upcoming year
Onboard and support Field Sales Manager leadership
Planning and coordinating of team retreat
Economic Assistance
Department of Social Services
Sioux Falls, SD
06.2018 - 05.2021
Assessed and analyzed current life circumstances and financial capabilities to provide assistance and services to low-income individuals and their families
Interviewed and counseled individuals in order to identify available resources for themselves and their families
Obtained records, verified collateral information, and determined eligibility for SNAP, Medicaid, and TANF
Licensing and Adoption Specialist
Child Protective Services
Vermillion, SD
02.2016 - 06.2018
Assisted in the placement of children into foster homes
Completed yearly foster parent license renewals, consistent recruitment, and retention of foster parents
Worked as a support between the Department and foster families to ensure needs were being met.
Maintained a full caseload
Completed all required documents in a timely manner
Finalized adoptions through the court system
Communicated the needs of the children to appropriate providers
Worked closely with stakeholders
Interviewed families to assess safety of homes
Children's Advocate
River City Family Connections
Yankton, SD
09.2015 - 01.2016
Monitored family visitations, documented visits clearly and concisely for record purposes, established and maintained effective and collaborative working relationships with both coworkers as well as clients, observed and correctly assessed situations during family visitations and exchanges, and reasoned logically and accurately with clients.
Center of Excellence Intern
ConAgra Foods
Omaha, NE
05.2015 - 07.2015
Updated training material for the Accounts Payable department, created several presentations for training purposes, facilitated meetings with team managers, organized documents for various departments, and created communications to be sent out to clients
This was a collaborative position, but also required a lot of independent decision-making.
Education
Bachelors of Science Degree - Communication Studies, Media and Journalism
University of South Dakota
Skills
Proficient in Microsoft Office Suite
Expertise in LEARN, Zoom, Teams, OneDrive, and SmartSheet
Comfortable learning and working in new learning systems
Efficient at prioritizing role expectations
Strong, effective communicator
Strong organizational skills
Professional writing skills
Ability to work under pressure
Excellent problem-solving skills
Ability to work independently as well as in a group
Corporate Communications
Personalized Customer Service
Community Advocacy
Client Rapport-Building
Maintain Systems
Content Management Expertise
Accomplishments
Virtual Instructional Design certificate
Consulting Skills certificate
Timeline
Specialist
Penske Truck Leasing
11.2022 - Current
Economic Assistance
Department of Social Services
06.2018 - 05.2021
Licensing and Adoption Specialist
Child Protective Services
02.2016 - 06.2018
Children's Advocate
River City Family Connections
09.2015 - 01.2016
Center of Excellence Intern
ConAgra Foods
05.2015 - 07.2015
Training Administrator
Penske Truck Leasing
11.2001 - 09.2021
Bachelors of Science Degree - Communication Studies, Media and Journalism
Recreation Coordinator/ Fundraiser Specialist at Arizona Department of CorrectionsRecreation Coordinator/ Fundraiser Specialist at Arizona Department of Corrections