Karly Vance
White Oak,PA
Summary
Highly motivated and certified Pharmacy Technician with over a decade of experience in hospital, long term care, specialty and retail pharmacy environments. Driven with years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling, labeling, compounding, transcribing prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to the field. Capable pharmacy team leader proficient in assisting pharmacists & technicians with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and colleagues to address issues. Well versed in relationship-building and multitasking skills. Proficiently detail oriented and ahead of the game.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Coordinator
Allegheny Health Network
Monroeville, PA
08.2022 - Current
- Followed department policies, procedures and best practices for safety and quality.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Compounded and prepared intravenous products.
- Verified availability of operating room supplies, medications and compounded products.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Implemented USP 797, 800 guidelines when working with sterile and non sterile compounds.
- Prepare and label pharmaceuticals according to prescriptions, maintaining compliance with regulatory standards.
- Conduct medication inventory management, tracking stock levels and facilitating reordering processes.
- Collaborate with healthcare professionals to resolve medication-related inquiries and optimize patient care plans.
- Mentor junior pharmacy technicians, fostering skill development and promoting adherence to best practices.
- Implement process improvements in medication dispensing workflows, enhancing efficiency and reducing errors.
- Train staff on new systems for electronic prescription processing, streamlining operations and improving service delivery.
- Lead quality assurance initiatives focused on medication safety protocols, driving compliance with hospital standards.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Senior Data Entry
Polaris Rx
08.2018 - 06.2022
- Verified accuracy of data before transcribing.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Entered data into Qs1, Quickmar, TabulaPro, Point Click Care and Alias system(s) according to formatting standards.
- Guided and supported more than 30 clients/customers via phone each shift.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Led team of 8 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Promoted pharmacy services to patients and medical providers.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Accurately handled data entry for over 100 nursing home clients into company-based software.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Benefit Verification Specialist
AmerisourceBergen
10.2017 - 08.2018
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into system.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Answered questions about eligibility determinations and plan options.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Verified client information by analyzing existing evidence on file.
Processing Technician
CVS Specialty Pharmacy
08.2016 - 10.2017
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
Giant Eagle Pharmacy
08.2015 - 08.2016
- Counted, measured, and compounded medications following standard procedures.
- Set up and modified patient profiles in system to include current information such as medications and insurance details.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Education
High School Diploma -
Norwin Senior High School
North Huntingdon, PA08-2009
Skills
- Project Tracking
- Decision Making
- Attention to Detail
- Multitasking and Prioritization
- Service-Oriented
- Written and Verbal Communication
- Data Verification
- Workflow Management
- Data Reconciliation
- Data Management
- Answering and Routing Calls
- Relationship Building
- Pharmaceuticals Mixing
- Quality Assurance and Control
- Problem-Solving Skills
- Team Collaboration
- Drug Storage Procedures
- Patient Confidentiality
- Proper Labeling
- Stocking Medications
- Troubleshooting Malfunctioning Equipment
- Aseptic Techniques
- HIPAA Regulations
- Medication dispensing
- Pharmacy law compliance
- Teamwork and collaboration
- Time management
- Cleaning and sanitizing
- Regulatory reporting
- Drug utilization review
- Active listening
- Drug ordering & storage
- Critical thinking
Certification
- Certified pharmacy technician, [PTCB]- (August 2021-present)
- Pennsylvania State Board, Certified Pharmacy Tech - [2025-present]
Timeline
Pharmacy Coordinator
Allegheny Health Network
08.2022 - Current
Senior Data Entry
Polaris Rx
08.2018 - 06.2022
Benefit Verification Specialist
AmerisourceBergen
10.2017 - 08.2018
Processing Technician
CVS Specialty Pharmacy
08.2016 - 10.2017
Pharmacy Technician
Giant Eagle Pharmacy
08.2015 - 08.2016
High School Diploma -
Norwin Senior High School