Karlye Williams
Turtle Creek
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
3
3
years of professional experience
Work History
Shift Manager
Arbys
Monroeville
05.2021 - 05.2024
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Resolved conflicts between employees or customers in a professional manner.
- Assisted in resolving escalated customer service issues in a timely manner.
- Maintained cleanliness and organization of work area.
- Responded quickly and effectively to emergency situations as they arose.
Education
High School Diploma -
Gateway Highschool
Monroeville, Pennsylvania06-2021
Skills
- Safety compliance
- Conflict resolution
- Customer service
- Emergency response
- Time management
- Shift checklists
- Opening and closing procedures
- Communication skills
Languages
English
Professional
Timeline
Shift Manager
Arbys
05.2021 - 05.2024
High School Diploma -
Gateway Highschool