KARYSSA Duffy
Newtown Square
Summary
My Name is Karyssa Duffy! I am a High school student at Marple Newtown High School. I have a bright energetic personality. I have been working since I was 14 so I have developed lots of problem solving, and time management, aswell as communication skills. I have prior receptionist and restaurant experience.
Overview
2
2
years of professional experience
Work History
Food Runner
PJ Whelihan's
08.2025 - 10.2025
- Deliver Food Orders: Promptly and accurately bring food and beverages from the kitchen to the correct customer tables.
- Ensure Order Accuracy and Presentation: Verify that each dish matches the order ticket, has the proper garnishes, and meets the restaurant's quality and temperature standards before it leaves the kitchen.
- Assist Servers: Support waitstaff by refilling customer drinks , getting additional condiments, answering basic menu questions, and tending to other impromptu guest requests.
- Table Maintenance: Help set and clear tables, remove dirty dishes and trash, and restock silverware, napkins, and other supplies in dining area stations.
- Communicate Effectively: Act as the communication point between kitchen staff and servers, relaying special requests , order statuses, and customer feedback to the appropriate personnel.
- Maintain Cleanliness and Safety: Uphold all food safety and sanitation principles, keep work areas clean and organized, and assist with general opening and closing cleaning duties.
- Customer Service: Greet guests in a friendly and professional manner and check in with them to ensure their dining experience is satisfactory.
Restaurant Hostess
PJ Whelihan's
06.2025 - 10.2025
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Receptionist
Chateau Blu Hair Studio
10.2023 - 05.2025
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Handled payments and processed credit card transactions.
- Achieved specified sales targets by promoting special treatments, additional services, and products.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Kindly greeted customers and escorted them to hair stations.
Education
No Degree -
Marple Newtown High School
Newtown Square, PASkills
- Foodservice
- Service station maintenance
- Active listening
- Heavy lifting
- Issue resolution
- Strong work ethic
- Problem-solving
- Quick learner
- Phone etiquette
- Scheduling
- Time management
Timeline
Food Runner
PJ Whelihan's
08.2025 - 10.2025
Restaurant Hostess
PJ Whelihan's
06.2025 - 10.2025
Receptionist
Chateau Blu Hair Studio
10.2023 - 05.2025
No Degree -
Marple Newtown High School