Kate Crosby
Kresgeville
Summary
Dedicated bartender with expertise in cocktail preparation, inventory management, and customer relationship management. Committed to enhancing customer satisfaction through engaging drink specials and attentive service.
Overview
19
19
years of professional experience
Work History
Bartender
Faraco's Pizzeria and Pub
Quakertown
08.2024 - Current
- Completed day-to-day duties accurately and efficiently (setting up bar and restaurant, cleaning, cutting fruit, stocking beer, wine and liquor).
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained inventory and efficiently ordered beer, wine, liquor and bar accessories.
- Created and perfected weekly and monthly drink specials.
Assistant Service Coordinator
Eagle Power & Equipment
West Chester
11.2021 - 08.2024
- Coordinated service schedules for equipment maintenance and repairs.
- Managed customer inquiries through phone and email communication.
- Organized service documentation and ensured accurate record-keeping.
- Tracked technician performance metrics such as job completion rate, average time spent per task.
- Followed up with customers after services were completed to ensure satisfaction.
Bartender/Server
River Grille
Chatham
06.2007 - 06.2019
- Managed daily bar operations and staff schedules to ensure smooth service.
- Trained and supervised bartenders in cocktail preparation and customer service.
- Developed seasonal drink menus based on customer preferences and trends.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Education
Bachelor of Arts - Criminal Justice
University of Arizona
Tucson, AZ07-2023
Skills
- Bartending techniques
- Cocktail preparation
- Inventory management
- Menu development
- Health code compliance
- Customer relationship management
Timeline
Bartender
Faraco's Pizzeria and Pub
08.2024 - Current
Assistant Service Coordinator
Eagle Power & Equipment
11.2021 - 08.2024
Bartender/Server
River Grille
06.2007 - 06.2019
Bachelor of Arts - Criminal Justice
University of Arizona